Scott,

You are correct, I don't get a SMTP greeting from them telnetting from
the Imail box.  It seems kinda odd though, from the day we set up the
Imail box, we were never an open relay, nor have we been listed in ORDBs
or similar lists.  Does anyone know what organization runs that domain?
Or their competence levels? :)   Nevermind..... I'll track it down on
this side....


Thanks for the help!


Jason




-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: Monday, August 19, 2002 9:48 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Need help sending to a domain



>I have a customer that is attempting to send an e-mail to the following
>address: [EMAIL PROTECTED]  For some reason, Imail doesn't send the 
>e-mail, but when I telnet to their SMTP server, I can "manually" send 
>one o.k.  Here is a copy of the log files from this transaction:
>
>08:19 18:19 SMTP-(0000057C) Connect twcny.rr.com [24.92.226.31:25] (1) 
>08:19 18:23 SMTP-(0000057C) s: s 08:19 18:23 SMTP-(0000057C)
>08:19 18:23 SMTP-(0000057C) SMTP_DELIV_FAILED
>08:19 18:23 SMTP-(0000057C) >QUIT
>
>I know I've seen on here before what the "s: s" portion means, but it 
>doesn't come up in the list archives, and it's not in the knowledge 
>base.  Any help  would be appreciated.

The "s: s" is a socket error of some sort, which in this case would
likely 
mean that twcny.rr.com hung up on you.  If that is the case, then IMail 
would queue the E-mail for later delivery (since it received a response)

rather than trying the backup MX records.

Can you telnet to their SMTP server (specifically, 24.92.226.31, not one
of 
their backups) from the IMail server?  I'm guessing if you try it from
the 
IMail server, you won't even get the SMTP greeting (which would mean
that 
they are broken, perhaps they tried blacklisting you but didn't do it 
properly).

                                                    -Scott


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