I have no idea where this came from!! It looks like the message was received by [EMAIL PROTECTED] How it got to them I have no idea. I went to their website and they seem to be a 3rd party support outfit. They do have the IMail 7.0 manual online.
As far as I know we are not phasing out our in house support. Nothing I have seen indicates this. Eric S ----- Original Message ----- From: "WHTV - Internet Tech." <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, August 26, 2002 5:05 PM Subject: [IMail Forum] Contacting Ipswitch Support - Autoresponder > Anyone else received this when sending a message to [EMAIL PROTECTED]? > > I called the 800 number and they don't provide technical assistance for the > Imail product? > > Weird. > > Trent > ----------- > Trent M. Davenport - Systems Administrator > Northern Television Systems Ltd - WHTV > 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6 > (867) 393-2225 X204, (867) 393-2224 FAX > www.whtvcable.com <http://www.whtvcable.com> ( > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ) > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] > Sent: August 26, 2002 1:34 PM > To: [EMAIL PROTECTED] > Subject: support > > > Thank you for contacting [EMAIL PROTECTED] We are currently phasing > out the e-mail side of our technical support in favor of our online > ticketing > system, TicketMonster. If you have a technical issue regarding your > currently hosted domain, you may open a ticket or open a TicketMonster > account > at: > > http://ticketmonster.hostingsupport.com > > Please open a ticket at this address and your issues will be addressed in > the > order in which they are received. If you have any questions regarding the > ability to log a ticket here, please call your technical support line at > 1-800-605-5438 for assistance. Your patience with this new implementation is > appreciated. > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
