> Maybe  I will try that but after reading link you sent I am not sure
> if it worth it.

It  isn't worth it in the sense that it won't work with existing tools
only. The task is worth it, but IMAILSRV won't help you.

> I guess I may just rethink the whole thing.

Yep.

> But  about  the  mail client...would it work if you setup an inbound
> rule  in  Imail to search the body and/or header of bounced messages
> sent  back  to the list owner?

No, for at least two discrete reasons:

(1)  DSNs  are  sent  from Postmaster accounts, not accounts that fail
delivery (when you think about this, you'll realize how ridiculous the
manual's suggestion really is).

(2)  It is beyond the Rules engine's ability to parse out the 600+ DSN
formats  flying  around  the  Internet, triage them into transient and
permanent  delivery templates (not to mention bounce thresholds, which
you likely didn't think about either), and redirect the message to the
'-unsubscribe' alias with the bad recipient as the From: address.

> Would  this  not  be  consider  a  redirect  at the server and not a
> forwarded message? Just trying to understand.

You are right that a server-side forward is in fact a redirect, but it
has no real bearing on the overall feasibility.

> I  really  would  not  mind doing the editing, but I have 300 agents
> that  add  names  to  these  list. So even if the email is bad and I
> delete  it,  which agent did it come from. What if they add the same
> email to another list the next day.

Certainly  valid  points  in  creating  your  functional spec for this
project. But the project is not what you thought it was. :)

> 1. Agents add names to CRM
> 2. Agents check names in CRM to go to preconfigured list i.e. list 1, 2,
> 3, 4...
> (Note list name is set but header and footer could be changed and say
> once an agent rights to that list it is closed for a couple hours so
> they pick the next list available) This way we do not need a bunch of
> list Admins just one for the CRM to use.

FTR,  we  did  some thing like this (pre-creating list1@, list2@, etc.
and  then  customizing  outgoing messages using friendly names: "Who's
using  this  list  now" <[EMAIL PROTECTED]>) for a client a few years
ago.  It did work (providing for race conditions and such). But that's
not including bounce processing.

> 3. List is sent

Yep.

> 4. Opt_outs and bounces come back Imail removes names

For a deliberate opt-out by an existing user, this will work (provided
they  don't  just  reply,  but actually create a blank message to your
-unsubscribe  alias).  For a non-existing user, I think the reasons it
doesn't work are made clear above.

> 5. CRM checks list at night names that are not on the .lst get marked in
> CRM as bad emails and/or having OPT-Out.

Well,  just  pursuing  this  for  fun at this point, not being able to
whether or why someone bounced makes for a pretty broken architecture.

> 6. Agents can either at this point contact client and verify address
> or  mark not to use for email (actually email would be marked not to
> use till agent verifies and/or get permission from client)

Ah,  yes.  "Recently, you opted out of our mailings. Would you like to
ignore  the  fact  the  I'm  writing to you in direct defiance of that
opt-out   order  and  resume  your  subscription?"  Dangerous  ground,
obviously  no  problem  in  many accidental opt-out cases or transient
bounces,  but  a sure way to get SpamCopped in other cases. You really
need a traceable system with more adequate case logging.

> I don't like that you can not tell which is which Opt-out or a unknown
> user/host.

Uh, yeah, neither do I.

> In other words I think my great idea got sunk!

Afraid so.

> Anyone  have  a better idea?

I think it's time for eCartis, Lyris, or one of those guys.

-Sandy


To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/

Reply via email to