>OK let get the Junk mail eval going. My execs do not want purchase until I
>can give them solid proof that it will not delete any email from our
>customers.

Don't ever delete any mail, just reject it (sender should see that event 
very quickly and can react), or at worst, quarantine it and waste 
somebody's time "inspecting" it.

You should inform your "people" that false positives are unavoidable, so 
the issues are

1) tuning the policies for minimum false positives (art, not science)

2) being able to whitelist quickly and simply

3) Giving The Rejected a short 4xx/5xx msg with the non-filtered email 
address where they can whine.  DO NOT waste your bandwidth with paragraphs 
here, since 99.99% (also an artistic number) of the rejects will be valid 
and their reject messages unread.

Len



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