>A customer of us brought a bouncing mail problem today while she was 
>trying to send an email to columbia.edu mail system.
>
>Delivery failed 3 attempts: [EMAIL PROTECTED]

First, you should consider trying more than 3 times to send mail...

Have you checked the IMail SMTP log file to see what happened when it tried 
delivering the mail (the "SMTP" or "SMTP-" lines)?

                                                    -Scott
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Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for 
IMail.  http://www.declude.com

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