I spent 12 hours figuring this one out because a client could not get
his newsletter out to most of the 15000 aol email addresses.

In a nutshell, AOL is throttling inbound SMTP connections. Not sure how
their algorithm works but it slectively drops the SMTP connection
(connection reset). It really doesn't appear to have a pattern. They are
doing this - presumeably - to prevent spammers from being able to send
emails at a rapid rate. 

The workaround is to go into SMTP in Imail and set retries at 288 and
the Queue timer at 10 (minutes). This means that Imail will try to send
queued messages each 10 minutes, 288 times (2 days). I figured with all
the testing I did, that I can get 600-700 emails per hour out to AOL. I
sent sent 2500 eamils to AOL last night and watched the .LST files
closely as they went out. It took 36 retries.

Your log file will show something like this when it fails (Ver 7.04):

12:18 16:19 SMTP-(00000684) Connect aol.com [64.12.137.184:25] (1)
12:18 16:19 SMTP-(00000684) s: s (or rl-rcv: connection reset in Ver.
7.1+)
12:18 16:19 SMTP-(00000684) 
12:18 16:19 SMTP-(00000684) SMTP_DELIV_FAILED
12:18 16:19 SMTP-(00000684) >QUIT
12:18 16:19 SMTP-(00000684) s: s
12:18 16:19 SMTP-(00000684) s: s

Hope this helps. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Pete Pesce
Sent: Saturday, December 21, 2002 8:18 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Imail 6.05 Cannot send to AOL.COM


I have been getting the same thing.
It is strange because I can send to certain addresses & Then all of a
sudden I cannot send at all. Does AOL put a Temp  block if you are
sending too many messages to them at once? Please help.

Thank you,

Peter Pesce
VP
PersonalizationMall.com

www.PeresonalizationMall.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Dustin Freeman
Sent: Thursday, December 19, 2002 9:46 AM
To: '[EMAIL PROTECTED]'
Subject: [IMail Forum] Imail 6.05 Cannot send to AOL.COM


I haven't done a lot of searching yet but has anyone seen this before?
Just in the last few days email to aol.com accounts have been coming
back as undeleverable.  No reson is noted.

Delivery failed 3 attempts: [EMAIL PROTECTED]

We have not changed any settings on our server.

Any ideas?

Thank you
Dustin


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