we see stuff like this all the time.
When this happens we usually CAREFULLY examine the keys and see which one is "married"
to the correct $virtual key and which one is not; which one has users and which one
does not. Then we delete the bad key.
In some cases we find out that the bad key needs to be renamed (somehow it renamed
itself with a different domain's name)
-----Original Message-----
From: Andrew P. Kaplan [mailto:[EMAIL PROTECTED]]
Sent: Mon 12/30/2002 12:44 PM
To: IMail_Forum
Cc:
Subject: [IMail Forum] regsitry screwed up
I have been running 7.13 for about one month with three domains each with a
uniqe IP address. Eveything appears to be operating correctly.
I just noticed that in Imail admistrator 'cshore.com' is listed twice. This is
the main hostname. There are two entries for this domain in the registry "cshore.com".
The first listing has _list and Users. Under Users all the users are listed. The
second registry entry for cshore.com just has Users. With nothing listed below Users.
THIS User has registry entries not listed in the first Users key.
AttemptTime, Confirm_On_Delete,Def_Cal_Name,Default_View . . .
SuspendUserAccount, TimeZone
I read http://support.ipswitch.com/kb/IM-20000512-DM01.htm "Duplicate hostname
in Imain Adminstrator"
>>
2) Under the Domains key, you should have two keys for each domain. One key
that references the address designation (IP or virtual address) and another that
references the Official Host Name (OHN) you created for the domain.
>>
There was only a single entry under Domain. So 3 - 5 wouldn't apply.
3) When you select the address key (keys without 'plus signs'), there should
be an 'Official' value which should match EXACTLY the OHN of the domain using that
address.
4) When you select the OHN (keys with a 'plus sign'), you should see an
'Address' value which matches EXACTLY to the address designation this domain uses.
5) If there are any old IP addresses which reference an existing OHN, these
must be deleted. If there are two OHNs that reference the same address designation,
one must be deleted and recreated through IMail Administrator.
Six is the only giving me problems. It's telling me to delete the unmatched
key.
6) If you have an odd number of domain sub-keys, find the extra one and try to
match it to an existing host, if that cannot be done, remove it.
I'm rotating my registry backups and all have the same problem. Any
suggestions would be appreciated.
Thanks,
Andrew
<<winmail.dat>>
