That's "tcp/ip connectivity", unfortunately "everything betwteen them and you".I have looked through the logs and see many 10054 error messages but I don't know how to overcome them. I assume these are the errors my users are mentioning but I'm not sure. If it is 10054 errors, what is the solution?
since it's happening to many of your clients across many links, we can assume the problem in your shop, a little narrower to look at.
bad nic driver
bad nic
bad switch, cable,
excessive tcp/ip collisions and errors
WAN router errors
Len
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