I agree Sandy, I wasn't looking for a public debate on what products people think are better than Imail.
I guess what I was looking for was some hint that IPSwitch didn't regard Imail as a secondary product in their line. I know I'm not 'Salty' (Marine Reference) as a member of this list, but the impression that I have gotten over the last 2 years is that IPSwitch's thoughts are in the right place, but they 'hit the nail squarely on their thumb' in the implementation of their thoughts. <rant> Working in a service industry, I would think there is a serious problem if I released a product that's main new features were turned off by most people at the recommendation of many here on the list, because the functionality isn't as comprehensive as an existing add-on. </rant> Bottom line is that before I grow into a situation that inhibits a switch, I guess I would like some assurance that they listen to customer feedback, feature requests, issue reports, and they have the technical capability to implement FUNCTIONAL solutions to this information. A good case in point here is the infamous checkboxes: deny null senders, and the relay options. Why haven't they removed these silly problem causing options? Is it because they sell the product whether they listen to feedback and remove them or not? Have a great Friday! Jason ---------- Original Message ---------------------------------- From: Sanford Whiteman <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Fri, 6 Jun 2003 01:44:45 -0400 >> Does anyone else find it in poor taste to discuss alternatives to >> IMail on the IPSwitch owned mailing list or is it just me? > >It's not just you. > >It's wonderful (and too rare) to post an exasperated wishlist and >start a healthy thread. > >It's very reasonable to post your final wishlist, declare that you're >moving on to a particular competitor anyway, and have that be your >final post. > >It's perhaps not so bad to ask about full product alternatives that >address specific, proven missing or incomplete functions--though this >would be much more sensible to do by getting on the mailing >lists/bulletin boards of other products, or on platform-agnostic >mailing lists. > >I find it worthless to just post negative comments, especially if the >archives show that you've never put forth any issues for public >comment and/or solution, but that's just a matter of taking up space >and showing your ignorance. (Maybe you've spoken to the Ipswitch Help >Desk about your issues, but if you've ever worked a HD you know that >there's not exactly a direct line to Development. Writing to this list >and copying [EMAIL PROTECTED] is probably the closest we've got.) > >What I find most offensive is *responding* in favor of specific >competitors, which is not much more than spam in my Inbox. If you want >to cheerlead for something, you have the senders' e-mail address, so >keep it off-list. > >My dime ($0.02 x 5). > >-Sandy > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
