The manual cleaning is a much better solution IMO.  It will take more time,
but it will narrow down the problem much quicker.

Travis

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Katie La
> Salle-Lowery
> Sent: Tuesday, June 03, 2003 11:00 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] server constant at 100% cpu--me, too!
>
>
> Len & all,
>
> Our server has been suffering the same problem for about a week and a
> half -> two weeks.  I've been "bandaiding" and thinking the problem was
> due to virus infected clients causing increases in SMTP.  However, this
> post makes me wonder if that is not the case.  Reading the Imail manual
> I got the impression that multiple instances of smtp32.exe was normal.
> Is this not the case?  Or is it the extent of the multiplication that is
> out of whack?
>
> What could have caused smtp32.exe to "get zombied" if that is the
> problem?
>
> How about using isplcln?  If the message has been in the spool for weeks
> causing the problem would you think that isplcln would get rid of it?
> For what it's worth, I did run isplcln the first day I noticed the
> problem and I have rebooted the server three times now.  It occurs to me
> that if that was really the first day that the "killer message" was in
> the spool, my parameters for isplcln wouldn't have gotten it (I set it
> for 3 days).
>
> Pending more responses I'm going to try isplcln again.  If that works
> for me, I'll let you know, Bonno.  If it doesn't, I'm going to try Len's
> suggestion for cleaning out the spool manually.
>
> Thanks,
> Katie
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Len Conrad
> Sent: Tuesday, June 03, 2003 7:54 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] server constant at 100% cpu
>
>
>
> >I currently have some problems with my IMail 7.0x server where I have
> >multiple smtp32.exe processes running which max out the server at 100%.
>
> >Problem is
> >1) I can not stop these processes, stopping the SMTP service from
> >within Imail won't stop these extra smtp32 processes running, not even
> >after several minutes.
>
> sounds like you have, or had, a "killer message" in the queue.  These
> msgs
> cause the SMTP client/delivery processes to become unkillable zombie
> processes.  The best way to recover is re-boot the machine.
>
> >2) I currently have Declude as smtp32 and the IMail smtp32 engine as
> >ISmtp32, using the daisychain option to have declude call ISmtp32.
> >Trying to get back to the "normal" situation via a "copy ISmtp32.exe
> >smtp32.exe" does not work because the smtp32.exe file is locked.
>
> The problem is not a corrupted SMTP32.exe. The problem is vulnerable
> SMTP32.exe.
>
>  > Restarting the entire Windows 2000 server last night did not help.
> :-(
>
> Well, it does, but "something" in the queue survives the reboot and the
> STMP processes get zombied again.
>
> "move" to entire spool/ to spool/save, and re-boot.  New mail should
> flow
> normally with no SMTP zombies.  Then copy msgs from spool/save/ in
> groups
> until you find the killer file.
>
> Len
>
>
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