Tell them to single click and it should stop happening. I had the same issue. What I did was shut down the auto preview by editing one of the KWM files:
config_HidePreviewPanel.cgi Open that in a text editor and set the value in there to one instead of zero. That seemed to allow them to double click without getting that message. Marc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Scott MacLean Sent: Friday, September 05, 2003 01:24 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] Webmail error I am running a freshly-installed 8.02 with KWM, having just moved up (not upgraded) from v6. Whenever someone double-clicks a message to open it in a new window, the new window opens, containing this error: The server process has been interrupted due to an internal error. Please wait a moment, then refresh the page. The "refresh" is a link to a javascript.reload(). Clicking it reloads the page, and brings the message up properly. This happens EVERY time, to EVERY user. I found only one reference to this in the archives, and it was with a v7 Imail, and had no answer to it: http://www.mail-archive.com/[EMAIL PROTECTED]/msg04293.html Anyone know what is causing this, and how to fix it? To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
