yup did check the settings mentioned below before posting a question here
(and would have thought those settings would be needed for any mail server
to be set up correctly) and they are good. and also have the required  ptr,
a and mx records set up....something must be causing the difference in the
ehlo string so... 

it could be something Scott suggested about earlier...

Am looking into and will get back if anything found.

Thanks for your thoughts anyway

Thanks,
Sandeep


-----Original Message-----
From: Len Conrad [mailto:[EMAIL PROTECTED] 
Sent: 26 November 2003 00:19
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] EHLO request doesn't match the DNS Name Lookup



>But isnt complying with existing standards/rules (in this case RFC
>compliance) best practise?

yes, at a minimum.  There is nothing "insane" about what MX is requiring of 
your mail server.

>In which case the receiver is not following best
>practise by blocking my mail? :)

It his server, he sets his policies, he checks your server against his 
policies, and blocked it.  The problem is with your server more probably 
than it is with his policies.

>I agree that it will be perfect to have the ehlo and reverse dsn lookup 
>the same.

"perfect" is pejorative in this situation.  What he is asking for is not 
difficult to do.

As your own policy, you should setup your DNS and SMTP so that you meet 
best practices, to avoid the very delivery failures you are having, and to 
make it easier and more reliable for MXs to distinguish your supposedly 
legit server from spammers.

>but would it be possible that there might be some reason/situation that 
>it is not possible to set this up.

yes, but in that case, YOU have to decide whether you should be running a 
mail server if you can't comply.  He has decided he doesn't want your mail.

>..which is why rfc does not have this rule probably?.

He is going beyond what the RFCs, say, but it's his mail server, his
policies.

>...it would be very helpful if anyone knows situations in which this 
>cannot be setup or should it always be possible to set this up.....

To repeat, if you cannot setup your mailserver and DNS to meet "best 
practices", then you should not expect the rest of Internet to waste their 
time making exceptions, whitelisting, for you.   We lose enough money and 
time with spam, what's the point in wasting our time and money with "legit" 
servers that are badly set up?

>this would be helpful for me in comparing with my own setup and 
>deciding whether to go with the change or not.

In DNS:

the sending IP a.b.c.d. must have a FQDN like label.domain.tld:

d.c.b.a.in-addr.arpa. PTR  label.domain.tld.


... which should have a matching A record:

label.domain.tld.  A  a.b.c.d.

and it should have MX records, to faciltate receving mail to the abuse@ and 
postmaster@

label.domain.tld.  MX 10 label.domain.tld.

Having both A and MX records for label.domain.tld. raises your DNS 
credentials higher.

In SMTP, the server should say helo :

HELO label.domain.tld

and should give an an SMTP greeting:

220 label.domain.tld

There, isn't that "perfectly" easy, once you know what to do? And doing the 
above will not "break" anything else. That's just typical FUD, a pretext 
for not doing a good job.

If you don't have the control or the competence to setup DNS and SMTP 
correctly, relay your outbound through a machine that is setup 
correctly.  Your mail deliveries will be more assured, and you'll waste 
less of other people's time and money.

Len


_____________________________________________________________________
http://MenAndMice.com/DNS-training: Atlanta; Orlando; San Jose
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