> One  of  my  customers  what  to  record any request for support and
> generate automatic ID...

No,  this would have to be done by an actual application (and wouldn't
you  want  the trouble ticket # to have an actual meaning to your help
desk, anyway?).

-Sandy


------------------------------------
Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]
------------------------------------


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