OK, we've installed the Imail 8.05 and are using the KWM version 4.2?

We had concerns about network connectivity/DNS so we disabled the Compaq
Netetelligent and placed a new Intel pro10/100 management adapter on board.

The results are still about the same.
Please try again.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Fitscape Internet
Relations
Sent: Friday, January 02, 2004 5:19 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Intermittant KWM on 7.15hf3

lol, ok yeah no dice.  The splash page is fine, click the continue and got
zilch.  Did u check to make sure your install is proper and u have correct
version of kwm/imail installed?

Bryan

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Rick Brooks
Sent: Friday, January 02, 2004 2:09 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Intermittant KWM on 7.15hf3


try demo/demo


---------- Original Message ----------------------------------
From: "Fitscape Internet Relations" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Fri, 2 Jan 2004 14:04:46 -0800

I just tried it and it came up fine.  No errors on page.  If u
provide a
test acct name/pw we can login and do some poking around.

Bryan

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Rick
Brooks
Sent: Friday, January 02, 2004 1:57 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Intermittant KWM on 7.15hf3


Thank you Eric,
I hope we can make a clearer trouble report.
Our KWM login screen intermittently is "not found" or, at some
moments we
CAN login to find some internal images and links "not found".
I did, however purchase a service contract moments ago and
installed the KWM
on one hosted domain's mail server: http://mail.995usa.com
This is still running 7.15 on the backend and we tried 50 times to
open the
page using Mozilla and IE 6 and cannot get 100% success rate of
the page
displaying properly.

I have not received my upgrade ID to get 8.02 (or whichever is
greater) to
put on the backend and see if this is where we are having the
problem.

Thanks.





From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric
Shanbrom
(Ipswitch)
Sent: Friday, January 02, 2004 4:44 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Intermittant KWM on 7.15hf3

What is the problem you are having specifically? Couldn't figure
out what is
going wrong from your last post

Eric S
----- Original Message -----
From: Rick Brooks
To: [EMAIL PROTECTED]
Sent: Friday, January 02, 2004 4:29 PM
Subject: [IMail Forum] Intermittant KWM on 7.15hf3

Hello,
We have had no problems with our webmail until recently,
We have:
Win 2K (patched)
Compaq Proliant quad proc
512M Ram
Scsi disks
Imail 7.15HF3
KWM 3.
Declude trio of Hijack, Virus, Junkmail.
We have tested everything and reinstalled Imail all patched up to
the issue
version again, checked DNS on the images path, DNS on the host
path and any
other network or hardware related issue we could think of.
We have checked the Ipswitch KB, read google groups and looked for
anyone
else who may have the same issue or seen intermittent webmail
failure in a
like circumstance and found nothing helpful.
Can anyone point me in a direction to resolution?

R. Brooks
Trinity Data Services
www.trinitydataservices.com
V. 813.930.0504 -13
F. 813.930.0285
E [EMAIL PROTECTED]



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