We are having the same problem.  It happening even if the user with the 
lock goes to another PC and accesses their e-mail.  WOuld we have to 
re-boot the e-mail server?

Andrew

-----Original Message-----
From:   Gary.Ferguson [SMTP:[EMAIL PROTECTED]
Sent:   Monday, January 12, 2004 11:04 AM
To:     [EMAIL PROTECTED]
Subject:        Re: [IMail Forum] spell check open for a user

I've seen this happen. I think it will go away if the user logs out and
doesn't just close the browser window then logs back in.

Gary
----- Original Message -----
From: "Scott Heath " <[EMAIL PROTECTED]>
To: "imail list" <[EMAIL PROTECTED]>
Sent: Monday, January 12, 2004 8:08 AM
Subject: [IMail Forum] spell check open for a user


> I have a user who is complaining that he can not use the spell checker 
via
web mail because it says it's in use for this user.
> I'm assuming there is a lock file I need to delete to reset this but I
have no idea where it may be. The error message also says to wait a little
while; it's been a week and still the same error.
> Thanks,
> Scott
>
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