Hello,

Most of our users have no problems with webmail.
Some of our users have problems to connect our webmail (w2k server, Imail server 8.05, 
kwm 4, https). These users have Internet Explorer 6 installed. 
They can download (visit) the logon page, enter their email address and password. And 
then the "connection" breaks down.

Here are some snippets from the imail webserver log, w.x.y.z symbolizes the ip address 
of the remote gateway:
***
20040203 113614 Socket Error - w.x.y.z Error while writing sockect due to error 10054 
or malicious connection type.
***
20040203 091613 Info - w.x.y.z Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)  GET 
/ HTTP/1.1.
20040203 091615 Info - w.x.y.z Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) 
https://mail1.mpil.de GET /LanguagePacks/English.js HTTP/1.1.
20040203 091615 Info - w.x.y.z Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) 
https://mail1.mpil.de GET /LanguagePacks/English.js HTTP/1.1.
20040203 091615 Info - w.x.y.z Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) 
https://mail1.mpil.de GET /mpil.gif HTTP/1.1.
***
20040203 091708 Web Error (00000e14) w.x.y.z <- 149.217.72.48 receive error 20010.
***
20040203 105207 Web Error (00000e70) w.x.y.z <- 149.217.72.48 receive error 20010.
***
20040203 105541 Web Error (0000047c) w.x.y.z <- 149.217.72.48 receive error 20010.
***

can anybody explain the meanings of these errors? Do we have a (configuration problem) 
on the server site, or can the problem be located on the client site? What to do that 
these users can use webmail?

Thanks!
Roland
--
Dr. Roland Braun        
Max Planck Institute for Comparative Public Law
and International Law
Im Neuenheimer Feld 535; D-69120 Heidelberg
Phone: +49 6221 482 608; Fax: +49 6221 482 278 
             

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