[IMail Forum] MX connect fail

Hi, all

We are using Imail7.

It works smoothly but there is a problem.

We can send the mails to almost all of the address which we want except one- www.virtualalert.com.

Each mail which sent to [EMAIL PROTECTED] will be bounce back after 20 times delivery failure.

I noticed that there is a line “MX connect fail 63.119.134.240” in log file when deliver that mail.

I read the article of this issue in KB: http://support.ipswitch.com/kb/IM-19981110-DD02.htm but that can’t help me.

Is it the problem of our DNS server?

Why we only can’t send email to that company and others are ok?

Thanks.

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