From: "James Smart" <[EMAIL PROTECTED]> Subject: [IMail Forum] Internal Mail Problem Date: Sat, 13 Mar 2004 09:49:02 -0500 Reply-To: [EMAIL PROTECTED] We are an ISP and we are having a very weird problem. We host multiple virtual customer servers on one iMail 6.0 server.
One of the customers is complaining about not being able to send email to internal users on their own domain. They receive external mail with no problems, and even send and receive mail from other virtual hosts. I can create the account on my laptop and have no problems with it. However, when it is created at the customer site, it has this problem. We have tracked the following:
100% utilization on 384K circuits to them. - This was semi resolved with the cleanup of machines at their site, virus activity. The path of the mail goes from the iMail server to a Webshield server which they use as outgoing smtp. The mail then gets sent to another scanning server which catches all mail, internal and external, and then delivers utilizing DNS. It seems to be getting deferred here.
Has anyone run into this or something similar. Thank you any assistance.
James Smart
I'm not sure if this will help but check out your settings in the "Control Access" boxes in the iMail POP3 and SMTP services (and the "Relay Mail For" box in the SMTP service as well) in the iMail Administrator.
-Paul Blank [EMAIL PROTECTED]
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