I am having trouble getting mail from one of my accounts on my Imail Server.

When I try, I get the following error from Entourage, my email program:

The server for account 'myaddress' returned the error "[IN-USE] failed to
lock or parse or multiple access." Your username/password or security
settings may be incorect. Would you like to try re-entering your password?

When I log into Imail Administrator and check this User, in the directory I
see two files:

Main.~bx
Main.mbx

None of my other users have the Main.~bx, so I am wondering if that is a
problem.

I tried to delete this account and then create another with the same name,
but the same problem happens. I can access all of my other email accounts
just fine.

If I try to display the User from the User Administration area of Web
Messaging, it says Status Locked.

Any ideas on how I fix this?

Thanks. 


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