Make your you have relay for local user or local host set on the SMTP Security tab 
under Services.  I had the same problem with Outlook until I changed it.

Aubre'


---------- Original Message ----------------------------------
From: "Rick Baranowski" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Sat, 27 Mar 2004 18:39:55 -0700

>I would check to make sure that you can connect to your mail server from
>her machine first. Just to rule out a firewall/computer problem first.
>
>telnet yourmailserver.com 25 
>
>see if you get a response.
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of
>[EMAIL PROTECTED]
>Sent: Saturday, March 27, 2004 6:29 PM
>To: [EMAIL PROTECTED]
>Subject: RE: [IMail Forum] Undeliverable
>
>Just curious, can she send from web messaging? 
>Are you using outlook or outlook express?
>If you are using outlook could you setup express (or vice versa)?  You
>should be able to import one into the other and then check the settings.
>Or
>you could download a free copy of Eudora - I THINK it can pull in
>outlook
>folders and settings.
>
>Marc
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of IC
>Sent: Saturday, March 27, 2004 8:15 PM
>To: [EMAIL PROTECTED]
>Subject: Re: [IMail Forum] Undeliverable
>
>Thx for your reply...
>
>I think the error message is coming from iMail...
>
>I use the same ISP (in the same house with a differrent PC) for sending
>with
>my account and iMail's SMTP..
>
>On her machine I can't send using iMail's SMTP auth with either my
>account
>or hers?
>
>I guess it must be a client (Outlook issue)....
>
>MB
>----- Original Message ----- 
>From: <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Saturday, March 27, 2004 5:07 PM
>Subject: RE: [IMail Forum] Undeliverable
>
>
>Maybe her ISP started blocking port 25.  You said you could use her
>ISP's
>SMTP but not yours.  What ISP?  I think this could be your issue.
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of IC
>Sent: Saturday, March 27, 2004 7:29 PM
>To: [EMAIL PROTECTED]
>Subject: Re: [IMail Forum] Undeliverable
>
>OK... I have isoloated it to my customer's (girl friends) computer
>(client)..., as I can not send to anyone off the iMail server using her
>or
>my account with her conputer.
>
>I hope I do not have to eliminate the Account and start over (on
>Oultook) as
>she has dozens of folders...
>
>I can send from her computer using her ISPs SMTP server...
>
>Any thoughts?
>
>MB
>----- Original Message ----- 
>From: "Jay Calvert" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Saturday, March 27, 2004 4:09 PM
>Subject: Re: [IMail Forum] Undeliverable
>
>
>> Can you send anything to the user @ aol from the server?  if so, then
>you
>> have either eliminated something at the client level or inbetween the
>client
>> and your server.
>>
>> Jay
>> ----- Original Message ----- 
>> From: "IC" <[EMAIL PROTECTED]>
>> To: <[EMAIL PROTECTED]>
>> Sent: Saturday, March 27, 2004 4:02 PM
>> Subject: Re: [IMail Forum] Undeliverable
>>
>>
>> > Client cannot eMail to anyone outside the server..
>> >
>> > MB
>> > ----- Original Message ----- 
>> > From: "Jay Calvert" <[EMAIL PROTECTED]>
>> > To: <[EMAIL PROTECTED]>
>> > Sent: Saturday, March 27, 2004 4:00 PM
>> > Subject: Re: [IMail Forum] Undeliverable
>> >
>> >
>> > > Can the client email anyone outside the server or just AOL?
>> > >
>> > > Jay
>> > > ----- Original Message ----- 
>> > > From: "IC" <[EMAIL PROTECTED]>
>> > > To: <[EMAIL PROTECTED]>
>> > > Sent: Saturday, March 27, 2004 3:40 PM
>> > > Subject: Re: [IMail Forum] Undeliverable
>> > >
>> > >
>> > > > Thx... It is unchecked...
>> > > >
>> > > > This is a real mystery...
>> > > >
>> > > > MB
>> > > > ----- Original Message ----- 
>> > > > From: "Terry Fritts" <[EMAIL PROTECTED]>
>> > > > To: "IC" <[EMAIL PROTECTED]>
>> > > > Sent: Saturday, March 27, 2004 3:33 PM
>> > > > Subject: Re: [IMail Forum] Undeliverable
>> > > >
>> > > >
>> > > > > Saturday, March 27, 2004 you wrote:
>> > > > > I> It is set this way... Any other thoughts?
>> > > > > I> "My server requires authentication"  use this with "same as
>my
>> > > incoming
>> > > > server"
>> > > > >
>> > > > >    Inspect the imail smtp tab for "Disable SMTP 'AUTH'
>command"
>and
>> if
>> > > > >    checked you should uncheck it.
>> > > > >
>> > > > >    Some clients will not attempt to authenticate if the mail
>server
>> > > > >    does not advertise it.
>> > > > >
>> > > > > Terry Fritts
>> > > > >
>> > > > >
>> > > > > To Unsubscribe:
>http://www.ipswitch.com/support/mailing-lists.html
>> > > > > List Archive:
>> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>> > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
>> > > > >
>> > > >
>> > > >
>> > > > To Unsubscribe:
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>> > > >
>> > >
>> > >
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>> >
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