Let's see if I understand this. You buy a new car that comes with a 3 year warranty. Then, 2 years later, you want better shocks and tires, so you buy new shocks and tires, each which comes with a 3 year warrant. You are now expecting the whole car to be warranted for another 3 years?
No, it's like this.... I buy a new car with a 3 year warranty, and 2 years later I buy better shocks and tires that come with a 3 year warranty. At this point I would STILL EXPECT TO HAVE ONE YEAR LEFT ON MY CAR WARRANTY and 3 years left on my tires/shocks warranty. With Declude, this is not the case. You get short-changed on your car warranty because you bought better tires and shocks from the same company. Or, how about you purchase Windows Server 2000 standard from Microsoft with SA for 3 years. 2 years later, you purchase SQL 2000 with SA for 3 years. You now expect to have SA on the server OS for the same time period as Exchange? At this point I would have 1 year left on my W2K SA, and 3 years left on my SQL SA. Sorry, buddy, but this *IS* the way it works with Microsoft service agreements. Microsoft may have shifty practices, but *if* they cut short a 3 year SA for W2K because someone purchased SQL, they'd have a class action lawsuit agains them in no time flat. The declude method would be something like this: You buy W2K with a 3 year SA, then 2 years later you buy SQL with a 3 year SA but it all gets averaged together and now your W2K gets extended by another 6 months BUT your SQL gets cut short by 6 months. Sorry, bud. But you paid for a 3 year SA on SQL and you should get it, and your W2K shouldn't get extended, as it's a separate product. If you purchase 2 separate products, you should get the SA that goes with each product, not some lame-ass combine the two together and average it out B.S. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
