[IMail Forum] 8.05 Whitelisting not working

[Don Kiiskila]

I was wondering if anyone else has an idea why my whitelisting isn’t working:   I’ve put the whitelist into the root, I’ve put it into the folder for our domain, and still it is not allowing whitelisted addresses/domains to slip through without being filtered. Everything is listed as it should be in the spam control email control panels in Imail, but they still are getting filtered improperly.   We received approx 550 emails this weekend into the spam filter box, 26 false positives. All but one of the false positives were whitelisted addresses/domains.  I know it isn’t much spam, and I could have lived with the single false positive but for the fact that whitelisted emails are going through the spam filters. It makes me wonder if the product’s working properly.   Don Kiiskila Network Administrator Snapstream Media LLC http://www.snapstream.com "You cannot make anything fool-proof. The fools are too inventive!"