Email not received from client: log shows it deliveredLook here SMTP (804) ldeliver tenkoz.com client-NUL (1) <[EMAIL PROTECTED]> 0 SMTP (804) finished F:\IMAIL\spool\Q8eab69e1027c95ec.SMD status=1 SMTP (5372) ldeliver sofwerks.com me-NUL (1) <[EMAIL PROTECTED]> 0 SMTP (5372) finished F:\IMAIL\spool\Q8eac0037021099a5.SMD status=1
See the NUL part - they went to deleted - check for rules or other settings that could delete these. ----- Original Message ----- From: Troy D. Hilton To: [EMAIL PROTECTED] ipswitch. com Sent: Tuesday, May 11, 2004 9:54 AM Subject: [IMail Forum] Email not received from client: log shows it delivered Hello All, I have a client who is not able to receive emails from a particular domain. He's able to send emails fine but not receive them. The client did a test email to his customer and cc'd me. I checked the logs and the email was delivered to the customer fine, to which she replied to us. I checked t he logs and found that the logs showed the emails as being delivered yet neither I nor my client received anything. Here's the logs: SMTPD (69E1027C) [208.255.XXX.X] connect 12.37.XX.X port 4280 SMTPD (69E1027C) [12.37.XX.X] EHLO hal9000.us.nufarm.com SMTPD (69E1027C) [12.37.XX.X] MAIL FROM:<[EMAIL PROTECTED]> SMTPD (69E1027C) [12.37.XX.X] RCPT TO:<[EMAIL PROTECTED]> SMTPD (69E1027C) [12.37.XX.X] F:\IMAIL\spool\D8eab69e1027c95ec.SMD 2731 SMTPD (00370210) [208.255.XXX.XX] connect 12.37.XX.X port 4285 SMTPD (00370210) [12.37.XX.X] EHLO hal9000.us.nufarm.com SMTPD (00370210) [12.37.XX.X] MAIL FROM:<[EMAIL PROTECTED]> SMTPD (00370210) [12.37.XX.X] RCPT TO:<[EMAIL PROTECTED]> SMTPD (00370210) [12.37.XX.X] F:\IMAIL\spool\D8eac0037021099a5.SMD 2731 SMTP (804) processing F:\IMAIL\spool\Q8eab69e1027c95ec.SMD SMTP (5372) processing F:\IMAIL\spool\Q8eac0037021099a5.SMD SMTP (804) ldeliver tenkoz.com client-NUL (1) <[EMAIL PROTECTED]> 0 SMTP (804) finished F:\IMAIL\spool\Q8eab69e1027c95ec.SMD status=1 SMTP (5372) ldeliver sofwerks.com me-NUL (1) <[EMAIL PROTECTED]> 0 SMTP (5372) finished F:\IMAIL\spool\Q8eac0037021099a5.SMD status=1 Any thoughts on this? I've checked my kill file for the end customer's domain and found nothing. I've also checked my Declude spam account and found nothing. What am I missing here? Troy D. Hilton SofWerks LLC. [EMAIL PROTECTED] 302-529-1961 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
