Since 8.11 upgrade, we have several customers complaining that the filters they setup via webmail are not working or are not working correctly; (a general filter looking for the subject phrase "SPAM ??" has stopped working in my own mailbox too)
Example - this one customer has several SUBJECT CONTAINS filters setup all in one filter rule with OR statements with matches being deleted. This caused ALL of his email inbound to be auto-deleted. We split the rules out to separate rules and re-routed from NUL to a folder in his box to detect which exact element is causing the issue and this is the rule/filter that is tripped on our test message: 05:14 11:31 SMTP-(e664bf0600f61d3c) Inbound X-IMail-Rule: S~$:filter This is the header message of the test message sent by myself: Received: from gws1 [192.168.1.101] by globalweb.net with ESMTP (SMTPD32-8.11) id A664BF0600F6; Fri, 14 May 2004 11:31:48 -0400 From: "GlobalWeb.net Support" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Subject: Test 3 Date: Fri, 14 May 2004 11:29:34 -0400 MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft Office Outlook, Build 11.0.5510 Thread-Index: AcQ5yEKEo5Zf+5H3SNuHRYC1GonGgw== X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 Message-Id: <[EMAIL PROTECTED]> X-Declude-Sender: [EMAIL PROTECTED] [192.168.1.101] X-Spam-Tests-Failed: Whitelisted [0] X-Note: Weight: [0] X-Country-Chain: X-Note: This E-mail was sent from (Private IP) ([192.168.1.101]). X-RCPT-TO: <[EMAIL PROTECTED]> Status: U X-IMail-Rule: S~$:filter X-UIDL: 384548193 What could possibly be causing this message to trip this dollar sign filter ? Sincerely, Randy Armbrecht Global Web SolutionsR, Inc. 804-346-5300 ext. 1 877-800-GLOBAL (4562) ext. 1 http://globalweb.net Richmond's Internet Source since 1996! WEB HOSTING including EMAIL beginning at $29/month! Non-Profits - receive a 25% discount! To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
