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I volunteer to assist in any way I can to get them added to any and all
blacklists. They have long been listed on my personally developed
list.
</tongue in cheek>
----- Original Message -----
Sent: Saturday, May 22, 2004 2:15
PM
Subject: Re: [IMail Forum] Blaming the
RBL instead of the ISP
...and from the horse's mouth:
How Sunbelt wound up on the MAPS real-time blackhole list and
why we decided to stay on it http://www.sunbelt-software.com/rbl_story.htm
So
how did Sunbelt wind up on the RBL?
Sunbelt has been working hard to
service the Windows NT/2000 community since 1996 and write a e-zine for our
customers and prospects since that time. We created a database of email
addresses, in the first years in opt-out fashion. June 2000, after our
run-in with MAPS we changed that to double opt-in. There are no federal
laws yet against opt-out though. We have never spammed anyone (using the
spam definition that describes it as either using a subject line
that is deceiving, forged headers, or illegal use of some one else's mail
server). Yes, we freely admit in our early years we have sent the
newsletter partially in opt-out fashion, as was common in the early
Internet years, but we always honored unsubscribes, and even have a full
time employee to handle list related requests.
<!--[if
!supportEmptyParas]-->A company's database of customers and prospects is
its most valuable asset. It took us 87 man-years to create the 600,000 email
addresses, and many millions of dollars. The way we built the database was
in three ways. First, people heard about it from friends and opted in.
Second, people on our website downloaded tools and their names were
automatically subbed to the list in an opt-out fashion. We surveyed that
three years ago and something like 97% preferred it that way at that time.
<!--[endif]-->Last, sometimes we get lists of email addresses
from our vendors (almost always the people we sell software for). They
confirm us these addresses are interested in our products and are willing
(opted in) to receive email from relevant companies. Well, here is where the
screwup occurred. We got a relatively large list from a vendor and added
that list to our email database and sent them our newsletter. Turns out
there were a good bunch of harvested addresses from the WHOIS database in
there. Ouch. Our bad. We got flak from all
sides. ...
<!--[if !supportEmptyParas]-->
Matt wrote:
Darin Cox wrote:
W2KNews doesn't seem to care much about
RBLs. I've talked to Stu a couple of times over the past couple
of years about this due to their being listed on some, but they've
never done anything about it. Right now they're listed on
MAILPOLICE-BULK and SBL, and also have the CMDSPACE flaw. That's
enough to push them over our hold limit.
Maybe sending out self-congradulatory spam to
promote their own spam blocking product might have something to do with
their listings???
http://groups.google.com/groups?q=w2knews.com+group:*abuse*&hl=en&lr=&ie=UTF-8&scoring=d&selm=200306040029.h540TBLp012421%40calcite.rhyolite.com&rnum=1
Here's his Spamhaus listing showing the extent to which they tried
to get him to cooperate with best practices (i.e. not spamming involuntarily
or otherwise):
http://www.spamhaus.org/sbl/sbl.lasso?query=SBL3704
My guess is that I'm probably blocking this newsletter currently,
however when situations like this appear, I wait for customers to report it
as a false positive instead of taking action without prompting.
Matt
--
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