I volunteer to assist in any way I can to get them added to any and all blacklists.  They have long been listed on my personally developed list.
 
</tongue in cheek>

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----- Original Message -----
From: Matt
Sent: Saturday, May 22, 2004 2:15 PM
Subject: Re: [IMail Forum] Blaming the RBL instead of the ISP

...and from the horse's mouth:

How Sunbelt wound up on the MAPS real-time blackhole list and why we decided to stay on it
http://www.sunbelt-software.com/rbl_story.htm

So how did Sunbelt wind up on the RBL?

Sunbelt has been working hard to service the Windows NT/2000 community since 1996 and write a e-zine for our customers and prospects since that time. We created a database of email addresses, in the first years in opt-out fashion. June 2000, after our run-in with MAPS we changed that to double opt-in. There are no federal laws yet against opt-out though. We have never spammed anyone (using the spam definition that describes it as either using a subject line that is deceiving, forged headers, or illegal use of some one else's mail server).
Yes, we freely admit in our early years we have sent the newsletter partially in opt-out fashion, as was common in the early Internet years, but we always honored unsubscribes, and even have a full time employee to handle list related requests.

<!--[if !supportEmptyParas]-->A company's database of customers and prospects is its most valuable asset. It took us 87 man-years to create the 600,000 email addresses, and many millions of dollars. The way we built the database was in three ways. First, people heard about it from friends and opted in. Second, people on our website downloaded tools and their names were automatically subbed to the list in an opt-out fashion. We surveyed that three years ago and something like 97% preferred it that way at that time.

<!--[endif]-->Last, sometimes we get lists of email addresses from our vendors (almost always the people we sell software for). They confirm us these addresses are interested in our products and are willing (opted in) to receive email from relevant companies. Well, here is where the screwup occurred. We got a relatively large list from a vendor and added that list to our email database and sent them our newsletter. Turns out there were a good bunch of harvested addresses from the WHOIS database in there. Ouch. Our bad. We got flak from all sides.
...
<!--[if !supportEmptyParas]-->

Matt wrote:
Darin Cox wrote:

W2KNews doesn't seem to care much about RBLs.  I've talked to Stu a couple
of times over the past couple of years about this due to their being listed
on some, but they've never done anything about it.  Right now they're listed
on MAILPOLICE-BULK and SBL, and also have the CMDSPACE flaw.  That's enough
to push them over our hold limit.
 


Maybe sending out self-congradulatory spam to promote their own spam blocking product might have something to do with their listings???

http://groups.google.com/groups?q=w2knews.com+group:*abuse*&hl=en&lr=&ie=UTF-8&scoring=d&selm=200306040029.h540TBLp012421%40calcite.rhyolite.com&rnum=1

Here's his Spamhaus listing showing the extent to which they tried to get him to cooperate with best practices (i.e. not spamming involuntarily or otherwise):

http://www.spamhaus.org/sbl/sbl.lasso?query=SBL3704

My guess is that I'm probably blocking this newsletter currently, however when situations like this appear, I wait for customers to report it as a false positive instead of taking action without prompting.

Matt


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