RE: [IMail Forum] IMail backup and Outlook 2000 problem

[Christopher Checca]

Here’s what I do … I have one batch file for each day … the sql server tape backup just picks up the directories to tape and I can quickly restore any of the last seven days files.  ROBOCOPY is from Microsoft, I’m using the XP010 version on my windows 2000 server.   ------------start batch file-----------   cls echo off cls net stop "IMail Web Service" net stop "Imail Web Calendar Service" net stop "IMail Queue Manager Service" net stop "IMail SMTP Server" net stop "IMail POP3 Server" net use y: /delete /y net use m: /delete /y net use y: \\cha-sql023\backupdump$ net use m: \\mail\imail$ del y:\imail\FRIDAY\* /f /s /q robocopy m:\ y:\imail\FRIDAY\ /e /copyall /z /log:c:\backuplog.txt /tee /np net use y: /delete /y net use m: /delete /y net start "IMail Queue Manager Service" net start "IMail SMTP Server" net start "IMail POP3 Server" net start "IMail Web Service" net start "Imail Web Calendar Service"   -------------end batch file---------------------   As for the Outlook/McAfee problem have him increase his SMTP/POP3 timeout in outlook to the maximum and make sure he’s not checking is mail faster then very 5 mins.  I’ve found those items to help outlook a lot.   Christopher Checca Packard Transport, Inc. IT Department 24021 South Municipal Dr PO Box 380 Channahon, IL.  60410 815 467 9260 815 467 6939 Fax [EMAIL PROTECTED] www.packardtransport.com   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Advertinet, Inc. Sent: Thursday, June 03, 2004 8:15 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] IMail backup and Outlook 2000 problem   I have two questions and I'm open for anyone's suggestions.... First, what do you use for a backup of the IMail mail each night?  I'm not concerned that backing up at 2 a.m. won't save the mail delivered after, I'm more concerned about saving the folders, rules, etc. for each account in case someone deletes them and that has happened a couple of times in the last few months.  We put a new hard drive in our Mail server specifically for doing this, but now I'm not sure what programs there are out there to do a daily backup.  I would like to know if there is a program for backing up using dates in order to keep several days without overriding what was backed up the night before.  Any suggestions?  What are all of you using? Second, I have a client with Outlook 2000 and McAfee Security Center and he is getting duplicate emails incoming, even though when he looks on IMail browser login, there are no duplicates.  His McAfee is saying it is catching a Trojan and cleaning it and it stops Outlook 2000 download.  He interprets this to mean that something is wrong with my Mail server and threatening to pull the plug on his website and mail to go with someone that can fix this.  I am struggling to find answers.  I think its a McAfee vs. Outlook problem but because his mail gets interrupted in downloading to his machine he claims I am the culprit. We run Declude with Sophos AV scanning all types of attachments and most updated virus lists and catching several hundred viruses headed to accounts every day.  Any suggestions of where to look for some answers?  Microsoft and McAfee are no help.  McAfee asks him to physically remove all his mail and point the finger at the mail server.  Microsoft never claims there is a problem with conflict with any software.... Help?