Hello, All, I am having a very weird issue with one of my e-mail hosting customers and I was hoping that someone could provide some guidance.
We have a customer, [EMAIL PROTECTED] Whenever Gretchen sends an e-mail to anybody, whether it is an Internet recipient or someone on our IMail server, the same e-mail address, [EMAIL PROTECTED], always gets a copy of the message. Yesterday I had her send a test to my e-mail address, [EMAIL PROTECTED], and I watched the IMail inbox, main.mbx, for [EMAIL PROTECTED] very closely and sure enough at the same instant I receive Gretchen's test message one showed up in the [EMAIL PROTECTED] inbox. I looked over everything in IMail and on their Outlook clients and couldn't find any settings which would be causing this to happen. To eliminate IMail as a source of the problem I decided to delete their whole IMail host and recreate the users from scratch. I did that and we tested again and again [EMAIL PROTECTED] received a copy of the message. Here are the headers from the made after we deleted and re-added everything back... Test Message Sent to Me: == Received: from omg3 [245.106.230.134] by xyz.com with ESMTP (SMTPD32-6.06) id A8D7FA5100DC; Tue, 12 Oct 2004 17:12:55 -0400 From: "Gretchen" [EMAIL PROTECTED] To: <[EMAIL PROTECTED]> Subject: test 6 Date: Tue, 12 Oct 2004 17:12:55 -0400 Message-ID: <[EMAIL PROTECTED]> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_00B7_01C4B07E.B7A8FE10" X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook, Build 10.0.2627 Importance: Normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 X-Declude-Sender: [EMAIL PROTECTED] [245.106.230.134] X-Note: This E-mail was scanned & filtered by Declude [1.79] for SPAM & viruses. X-Country-Chain: UNITED STATES->destination X-Note: Recipient(s): [EMAIL PROTECTED] X-Note: Sent with HELO [omg3] from Reverse DNS [[No Reverse DNS]] X-Spam-Tests-Failed: IPNOTINMX, NOLEGITCONTENT, REVDNS [25] X-RCPT-TO: <[EMAIL PROTECTED]> X-UIDL: 60777 Status: U This is a multi-part message in MIME format. ------=_NextPart_000_00B7_01C4B07E.B7A8FE10 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Test6 Gretchen == Test Also Received by [EMAIL PROTECTED]: == >From [EMAIL PROTECTED] Tue Oct 12 17:13:05 2004 Received: from SMTP32-FWD by pagerover.com (SMTP32) id A00001154; Tue, 12 Oct 2004 17:13:04 -0400 Received: from omg3 [245.106.230.134] by xyz.com with ESMTP (SMTPD32-6.06) id A8D7FA5100DC; Tue, 12 Oct 2004 17:12:55 -0400 From: "Gretchen" [EMAIL PROTECTED] To: <[EMAIL PROTECTED]> Subject: test 6 Date: Tue, 12 Oct 2004 17:12:55 -0400 Message-ID: <[EMAIL PROTECTED]> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_00B7_01C4B07E.B7A8FE10" X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook, Build 10.0.2627 Importance: Normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 X-Declude-Sender: [EMAIL PROTECTED] [245.106.230.134] X-Note: This E-mail was scanned & filtered by Declude [1.79] for SPAM & viruses. X-Country-Chain: UNITED STATES->destination X-Note: Recipient(s): [EMAIL PROTECTED] X-Note: Sent with HELO [omg3] from Reverse DNS [[No Reverse DNS]] X-Spam-Tests-Failed: IPNOTINMX, NOLEGITCONTENT, REVDNS [25] X-UIDL: 397615190 Status: U This is a multi-part message in MIME format. ------=_NextPart_000_00B7_01C4B07E.B7A8FE10 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Test6 Gretchen == This first thing I noticed when comparing these two headers was the additional line in the one which ended up in [EMAIL PROTECTED]'s in-box... == Received: from SMTP32-FWD by pagerover.com (SMTP32) id A00001154; Tue, 12 Oct 2004 17:13:04 -0400 == Pagerover.com is another domain name on our IMail server but I can't figure out why SMTP32-FWD is kicking in. Is there some place in the file system or registry where I can go to see why SMTP32-FWD is forwarding this message? Thanks So Much! Dan Geiser [EMAIL PROTECTED] ----------------------------------------------------------------------- Sign up for virus-free and spam-free e-mail with Nexus Technology Group http://www.nexustechgroup.com/mailscan To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
