Amen. First rate product and support, Scott. (Finally, some positive feedback today.)
Ron Sokol Network Analyst City of Salem, VA [EMAIL PROTECTED] 540-375-3099 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, September 29, 2004 12:49 PM To: R. Scott Perry Subject: Re[2]: [IMail Forum] JPEG virus now in the wild Hi Scott, This is a waste of your time and energy. Your customer base speaks for itself. As a happy customer of Declude Pro, AV and Junkmail with a current support contract, consider your time is better spent doing what you do best...supporting the product. Thanks, Andrew Baldwin [EMAIL PROTECTED] http://www.thumpernet.com 315-282-0020 Wednesday, September 29, 2004, 10:41:29 AM, you wrote: >>Dealing with you is like dealing with a hormone enriched teenager. No >>logic, irrational, fighting about things that were not said, pretending >>not to understand the issue, etc... > OK, you've pushed me far enough. I'll try to do this with as much > integrity as I can, without attacking you, while touching some of the key > issues. > --- > Computerized Horizons has over 4 years experience in dealing with virus > detection. > Declude Virus is the leader in mailserver AV vulnerability detection. > We have our own virus lab, a network of computers that are not directly > connected to any other network, making it safe to "play" with viruses. The > virus can't do any damage outside of the virus lab, yet the entire lab can > easily be reconstructed. > Declude Virus is the only third-party virus scanner that integrates with > Ipswitch that is listed in the Ipswitch Knowledge Base. > We have over 300 test files that we use to test Declude Virus. This > includes an extraordinary number of variations of malformed E-mails that > need to be caught. > We wrote all our code, and do not rely on any third-party components (such > as MIME decoders, TNEF decoders, DNS engines, etc.). > Every second of every day, dozens of viruses are blocked by Declude Virus, > and thousands of spam tests are run by Declude JunkMail. Declude products > are scanning E-mail for 100,000s of domains. > We have sold Declude Virus and Declude JunkMail to thousands of very > satisfied customers, in dozens of countries around the world. We have sold > Declude Virus and Declude JunkMail to major web hosting companies and ISPs, > well known colleges and universities, and numerous well known government > agencies. > We have a business model that has proven to work: prices that are lower > than almost all the competition, while high enough to ensure that our > support and development costs are covered (along with a healthy > profit). This model has been proven over more than 4 years, and there is > no need to worry that one day we'll need to stop development or stop > offering support because we can't afford it. > We believe in never offering a "copycat" product. We've been involved in > other industries where about 1/2 of the addons for a software product were > nearly identical to others. Although there are lots of mailserver virus > scanners, ours was unique in that it was created for IMail (which had no AV > support at the time), and used a novel approach (using standard AV scanners). > Declude Virus and Declude JunkMail were the first mailserver virus/spam > scanners to offer a number of different features. > Declude products have been mentioned in a number of national computer > magazines. > We've had several competitors buy ads on Google using "Declude" as a search > term (in violation of Google's TOS). > --- > Those facts say a lot about our company and our product. > You can go ahead and say things like "having to purchase a service > agreement [for Declude Virus] to get the latest fix" (incorrect), "For an > additional, hefty fee" (incorrect), "you do not verify data that is posted > to your web site" (incorrect), "I simply do not agree with the claim that > they are vulnerabilities" (an opinion, that it is OK for viruses to slip > through undetected), "You obviousely knew what I was talking about" > (incorrect), "Integrity and honesty" (implying that I am dishonest), "your > insecurities started to role" (personal attack). If they are incorrect, > however, I may correct them. As I have done in the past with others. > You can say that our information is inaccurate, but unless you can say > *how* it is inaccurate, we cannot do anything about it (as I am not aware > of any inaccurate information, despite your repeated claims otherwise). > Sorry to continue this thread, but you pushed me to the point where I had > to go a bit deeper. Those facts about Declude are not meant to disparage > you; you are free to post anything positive about your product. However, > the point is that you're the new kid on the block, and you need to > understand your position. Honestly, I'm guessing the only way that you can > offer your product at the price you do is by cutting corners. That, > however, is just my opinion (and is also subjective), so it could be wrong > -- but you've pushed me to the point of saying my opinion. > The good news, though, is that I'm going to start treating you as someone > else on this forum who has a similar attitude. I'm going to do my best not > to respond to anything further you say here, unless it is very important > that it be corrected. > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail mailservers > since 2000. > Declude Virus: Ultra reliable virus detection and the leader in mailserver > vulnerability detection. > Find out what you've been missing: Ask for a free 30-day evaluation. > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
