AS you can see it happened during the SMTPD process which means it was on the inbound leg to the IMail server and not the outbound (SMTP) to AOL..that's the biggest clue... Also you will see that the client issued a HELO command rather than an EHLO. IN order to authenticate the EHLO has to be issued and accepted to enable Extended SMTP (ESMTP). I have seen this happen when a firewall is doing command filtering and not allowing the EHLO.
Eric S ----- Original Message ----- From: "Chris Ulrich" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, October 08, 2004 11:17 AM Subject: Re: [IMail Forum] Interpreting Logs: Was this rejected by AOL or undeliverable? > Which is odd because aaaaaa is one of the employees here, and the email > (using Outlook) is authenticated Ok for all other outgoing email. It just > happened with this one case. > > > At 10:04 AM 10/8/2004, you wrote: > >This is an example of what you would see in the log when a user is trying to > >relay through your server and is denied due to not SMTP Authenticating. IN > >this case [EMAIL PROTECTED] would have to authenticate (treated as local > >line will show in the log) in order to relay through your IMail server...In > >a sense this is a rejection but it is IMail rejecting this user's lack of > >credentials to relay through you. > > > >Eric S > >----- Original Message ----- > >From: "CyberSharks.Net Support Team" <[EMAIL PROTECTED]> > >To: <[EMAIL PROTECTED]> > >Sent: Friday, October 08, 2004 9:20 AM > >Subject: RE: [IMail Forum] Interpreting Logs: Was this rejected by AOL or > >undeliverable? > > > > > > > You can go to the following URL and click the email dossier link on the > >left > > > to validate email addresses: http://centralops.net > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of Chris Ulrich > > > Sent: Friday, October 08, 2004 8:49 AM > > > To: [EMAIL PROTECTED] > > > Subject: [IMail Forum] Interpreting Logs: Was this rejected by AOL or > > > undeliverable? > > > > > > In our logs, we show: > > > > > > 20041006 181220 127.0.0.1 SMTPD (6dc423f2006a8357) [24.185.47.238] > > > HELO [10.244.0.102] > > > 20041006 181220 127.0.0.1 SMTPD (6dc423f2006a8357) [24.185.47.238] > > > MAIL FROM: <[EMAIL PROTECTED]> > > > 20041006 181220 127.0.0.1 SMTPD (6dc423f2006a8357) [24.185.47.238] > > > RCPT TO: <[EMAIL PROTECTED]> > > > 20041006 181220 127.0.0.1 SMTPD (6dc423f2006a8357) [24.185.47.238] > > > ERR mail.cydian.com invalid user <[EMAIL PROTECTED] > > > > > > OK, sounds like invalid recipient... but the rejection email came back: > > > > > > Your message did not reach some or all of the intended recipients. > > > > > > Subject: Sample file > > > > > > Sent: 10/6/2004 6:09 PM > > > > > > The following recipient(s) could not be reached: > > > > > > '[EMAIL PROTECTED]' on 10/6/2004 6:09 PM > > > > > > None of your e-mail accounts could send to this recipient. > > > > > > So is it an invalid user or is the sender being blocked by AOL? > > > > > > Thanks > > > > > > > > > --- > > > [This E-mail scanned for viruses by Declude Virus] > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > >--- > >[This E-mail scanned for viruses by Declude Virus] > > > --- > [This E-mail scanned for viruses by Declude Virus] > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
