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Try to look at it with Ipswitch's
eyes:
Ipswitch drops 90% of us existing customers, hoping
that 10% of us will
upgrade. With the price multiplied by factor ten,
they will have the same
revenue with much less customers, thereby massively
reducing support.
Targetting a different market with ICS (the MS
Exchange segment), the
existing IMail customers are nothing but a hassle
to maintain.
Our deep product loyality is reflected pretty well
by the emotional
reactions on this list. Unfortunately, there is no
ethics for hardline
salesmen.
While I doubt that Ipswitch has a chance in the MS
Exchange market
segment, they seem
confident that it might work. However, they might
overlook that their
reputation suffers badly from the dropped user base.
Marius
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- RE: [IMail Forum] Marketing vs. Ethics maillists
- RE: [IMail Forum] Marketing vs. Ethics Mikael Arvidsson
- RE: [IMail Forum] Marketing vs. Ethics Steinar Rasch
