It was mentioned that Imail was meant to be a 20 min startup to 
completion.  There has to be a number of small businesses where email is 
critical and cost is equally important.  A small business can not afford to 
have resident staff or an outside supplier to service their software. For 
10 years, it has been lean and mean.

They have been slowly getting under my skin. It basically comes down to two 
items. Version 8.04 or 8.05, Macfee WebShield for SMTP stopped screening 
after update. I paid for AV License.  Now It is so difficult to get up and 
running, I have a big security issue. I have been very frustrated that the 
Anti Spam Rules do not seem to work well. I just took off a Rule for body 
of message search for a specific drug.  It was flagging a message for 
dialysis.   In my naive opinion, I have not upgraded to Ver8.1x due to 
problems posted on this forum. I only have 3 domains with a total 86 
accounts. I have not been able to  convince the GM to change.  Now, he 
wants to switch in 2005.   Even if he did not, I would not be convinced 
that ICS would come out of Box totally working as an Email Server with 
excellent AV and AntiSpam.

I am not an expert, but companies must need  an application that works 
straight up with no big problems. A company  needs
        Reasonable Costs.
Load and Go.
Little or No Maintenance
Reliable.
        No Gateway.
No Extra Virus Scanner.
Good Updates that really work warning of changes to system configuration.
Good Information stating System Requirements.

Just my 2 cents. Maybe Ipswitch can use this to improve their new ICS 
Software.

 Good Luck, Ipswitch. Tech Support for very helpful especially Eric. This 
forum was excellent, also.  I learned a lot from it.

It is obvious to do not want to service this market segment.  I wished I 
knew  this a month ago at renewal for Oct 21, 2005.

Note: My email address has changed. It is now [EMAIL PROTECTED]

Greg Shepherd
Catalyst Manufacturing Services, Inc.
Engineering Manager
2507 Wayne Street
Endicott, New York 13760

Phone: 607-786-6300 x324
Fax: 607-748-8557

Email: [EMAIL PROTECTED]



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