Eric, I was running 8.14 at the time (since added 8.14hf1) What would I look for in the logs to help me identify the files I should send to support...
-Jim -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Shanbrom [Ipswitch] Sent: Friday, November 19, 2004 5:54 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Imail Error: Delivery Failure - Orphaned files in spool directory What version of IMail are you running? These are messages the queue manager is having trouble with. We need those files and the log sent to support so we can see why it's blown up...If you are not running v 8.14then you need to upgrade before trying to send those in tho... Eric S ----- Original Message ----- From: "Ted Galerneau" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 19, 2004 5:33 PM Subject: RE: [IMail Forum] Imail Error: Delivery Failure - Orphaned files in spool directory > There are 2 SMD file for every message, if one is deleted somehow and the > other one remains, you will get that error. There may also be other reasons > this will happen. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Jim Comerford > Sent: Friday, November 19, 2004 1:14 PM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Imail Error: Delivery Failure - Orphaned files in > spool directory > > I've been running Imail for several years and have never seen this message > before: > > It was addressed to postmaster > Subject: Delivery Failure - Orphaned files in spool directory > Message: > -------------------------------------------------------------------------- -- > ------ > IMail detected a fatal error while attempting delivery. > The messages causing this error have been orphaned in the IMail spool > directory. > > Please contact Ipswitch Technical Support. > -------------------------------------------------------------------------- -- > ------ > > I checked and all services are working fine... Nothing obvious in log file. > > > Should I be concerned about this, what caused it and/or what would I look > for in logs to explain it. > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
