-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ted
Galerneau
Sent: Monday, November 29, 2004 8:59 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] some misconceptions corrected
Time is running our for the less expensive Service Agreement
(saving $200) offer that Ipswitch made. I am not convinced
just yet of their recent decision hasn't put them in dire
straights financially and/or if they will be actively
asserting themselves to upgrade the core enough to make it
even worthwhile. If they lose enough business they could end
up bankrupt and if they are I'm not so sure they can be
forced to honor the contracts. Then again I am not a lawyer
but have one if he's ever needed! I may give him a call and
pose this question to him should I decide to stall the
inevitable for another year and purchase one before the end
of December :)
What I find as most disturbing is the new Ipswitch policy of
a case by case decision of if and person or entity can
purchase just the core for future upgrades. If a new colo
client may want to run his own email server, will we need to
move to another product? If so I would want to move it all to
the new product and only need to read one support forum?
IMHO, it's either for sale or it isn't, and how much money we
have or how we are going to use it is none of their business
as long as we respect the licensing agreements. <snip> I'm
not going to allow myself to get all bowed up about this
again! I'll either move on or just shut up about it!
Happy Holidays,
Ted
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Lee Drake
Sent: Sunday, November 28, 2004 11:02 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] some misconceptions corrected
I have a currently in-place iMail service agreement through
March 2006 Mr.
Karp (having renewed my service agreement early which would
have expired in
March 2005. You have a legal obligation to support me until
then, as your
website activated my service agreement and sent me a
confirmation. If not -
check with the lawyers.
Cheers,
Lee Drake
----- Original Message -----
From: "David Karp" <[EMAIL PROTECTED]>
To: "[EMAIL PROTECTED] ipswitch. com" <[EMAIL PROTECTED]>
Sent: Wednesday, October 27, 2004 1:32 PM
Subject: [IMail Forum] some misconceptions corrected
Dear forum folks:
I just wanted to step in and set straight a handful of
misconceptions
I've been seeing here.
1. You have to purchase Ipswitch Collaboration Suite to get IMail
updates Not true. If you have a service agreement for
IMail, you will
receive all the updates to IMail for as long as the agreement is in
force.
2. If your service agreement is up, you can't use IMail
anymore (aka,
I have to pay $10,000 just to keep using IMail) Not true. If you
bought IMail, you can use it according to the license, which is
perpetual. Updates and technical support are not, those come with
the service agreement. Some on the list have said that
they are still
using
IMail 6.0x, and nobody will stop them from continuing to do so.
3. Now that ICS is here, IMail will immediately cease to exist and
never
be
updated or supported
Not true. IMail and IMail service agreements are no longer
being sold,
but
support for IMail and updates to IMail will continue at
least through
October 2005, when the last IMail service agreement expires.
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
