Dave,
As a Tucows customer since their first year, I can tell you that they
are in fact one of the most responsible and proactive companies
that I have ever come across (not just registrars). They aren't a
company that spends time trying to pump their stock on the market with
silly PR's, instead they are just simply a group of people that
overwhelmingly like their jobs and are talented.
You might have an issue with a circumstance that they aren't dealing
with in an optimal manner, but this by far doesn't reflect the company
as a whole.
Note that I only became a reseller for Tucows because I wanted to break
away as fast as possible from Network Solutions, which set a record for
poor customer service (3 hour phone waits with disconnects, and that
was when you didn't get a fast busy signal, and 30 day waits for a
registration to complete). I hardly make anything from reselling
registrations, and others provide services for less, but they give me a
great deal of control and it makes my life easier, and I won't be
changing any time soon.
I won't blame you for never wanting to do business with them as a
result of a bad experience, but I just wanted to add a voice to the mix
with an entirely contrary, and longer-term experience.
Matt
Dave Riddle wrote:
Tucows is horrible.
I have a guy that wants to move his domain to us. His current/former
host is/was also a reseller for Tucows. That hosting company has gone
out of business. The domain is locked so we can not move it and can not
change any of the registration info. I have called the Tucows "Legal
Compliance" office twice, emailed them three times and to say they are
unhelpful would be an understatement.
I would never under any circumstance do business with Tucows.
Nick, being a member of this list is probably different so sorry to
paint him with the same black corporate brush but that has been my
experience with Tucows.
At 09:40 AM 12/15/2004, you wrote:
On 15 Dec 2004 at 9:51, Elliott Bujan wrote:
> I'm curious to know what you guys use for registrars.
Hi Elliott -
You can use me... :)
We are reseller for Tucows. Excellent interface and we are a family
business eg good service.
We charge $11 year .com/.net/.org.
http://www.madriveraccess.com
Email me off list if you have any questions to n i c k @ m a d r i v
e r a c c e s s . c o m
-Nick
We've been using
> Network Solutions for a few years and some of our domains are up
for
> renewal at $34.99/yr or $29.99/2yr for a .com! I've seen as low as
> $4.95/yr but I don't know what kind of support they'd give you,
what
> tools will be available and most important, how reliable they are.
>
> Thank you,
>
> Elliott
>
> ===============================
> Elliott Bujan
> Initial Tropical Plants - USA
> (847) 634 4250 ext. 99281
> [EMAIL PROTECTED]
>
>
>
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