Herschel-

Thanks for the reply, I am assuming Imail is even funny about Gig cards even 
when they are set to 100 Mb and Full Duplex?

Hopefully one our old servers has a unused 3Com


Neil Olson
IT Department
Grand View College
Des Moines, Iowa




---------- Original Message ----------------------------------
From: "Herschel Jones \(Industries - Augusta\)" <[EMAIL PROTECTED]>
Reply-To: [email protected]
Date:  Wed, 5 Jan 2005 09:27:25 -0500

>Neil
>If at all possible, try getting rid of that gigabit card.  Imail is
>funny about gigabit, and intel based nic's.  If you can, get an older
>3com card to put in there, like a 3c905 series, just about any 3com
>except gigabit or TX series, which are home use cards.
>
>-HJ
>
>
>At 02:22 PM 1/4/2005 -0600, you wrote:
>>Our users have been receiving page cannot be displayed messages on a
>>frequent basis.  Sometimes it is when they login to web messaging other
>
>>times it is when they click on a message or a folder.  I have had a
>case 
>>open with tech support since late Sept.  I have done everything that
>they 
>>have suggested.
>>
>>1. HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\UseMultiConnect=1
>>HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\MaxConnect=10
>>2.
>>defrag the drives...we use diskkeeper,it runs once a day, usually 
>>between
>>12:00 and 6:00 AM
>>3.
>>loaded the classic templates...still have the same problem
>>4.
>>adjusted the pagefile size to three times the size of physical RAM
>>
>>5.
>>Throttled down MS SQL so it only uses 1 of the processors and 1 Gb of 
>>Ram
>>
>>6.
>>Upgraded to 8.14 from 8.05...problem is much worse now
>>
>>7.
>>Downgraded our MS SQL to MS Access...was told that we would not see any
>>performance gains since our DB is only 4 MB
>>
>>8.
>>Checked to make sure any power saving features are turned off on the 
>>NIC
>>
>>9.
>>Mase sure the drivers for the NIC were up-to-date
>>
>>10.
>>Finally, switched to a different server...same result
>>
>>
>>
>>
>>The W2050104.log  is showing a bunch (over 11,000 entries)of 10054 
>>errors
>>today alone.  The sys0104 has a bnunch of 10054 entries as well.
>>
>>So, any ideas would be much appreciated.  The whole page cannot be
>>displayed thing has become rather frustrating, many students and
>faculty 
>>are now just forwarding their gvc account to their personal email
>account 
>>because of the inconsistant behaviour.
>>
>>Old System Config - Gateway 975
>>OS -WIN2K
>>F-Prot
>>Declude
>>IMail 8.14 HF1
>>DB- MS Access (was MS SQL 2000)
>>
>>Dual 2.4 Ghz Xeon Processors
>>2 Gb of RAM
>>NIC - Intel Pro MT/1000
>>OS (C:) is running on a RAID 1
>>IMail (D:)is running RAID 1 as well but on a different array
>>D: is using 17 Gb of 120 Gb available
>>
>>
>>New System Config - HP DL360 Gen III
>>OS- Win2K3
>>F-Prot
>>Declude
>>IMail 8.14 HF1
>>DB- MS Access (was MS SQL 2000)
>>
>>Single 3.0 Ghz Xeon -
>>2 Gb of RAM
>>NIC -  HP NC7781 Gigabit Server Adapters
>>OS (C:) Raid 1 (16 Gb free of 36 Gb available)
>>Imail (D:) Raid 1 (17 Gb free of 36 Gb available)
>>
>>
>>Seems to me that many of the error codes point to the network being the
>>culprit.  Question is,...what could have changed all of a sudden to
>have 
>>this problem on a consistant basis?
>>
>>Thanks
>>
>>Neil Olson
>>IT Department
>>Grand View College
>>Des Moines, Iowa
>>
>>
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