Marius,

We've been able to duplicate the error using the orphaned files in 8.14, but 
not in 8.15.  Are you still seeing the issue in 8.15?

Thanks,
Tripp

----- Original Message ----- 
From: <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, January 27, 2005 10:30 AM
Subject: RE: [IMail Forum] Orphaned files in spool directory


Thank you Scott.

Sorry, both the sender and recipient addresses are valid... So much for
jumping at conclusions.
It is a known problem of the SMTP service, crashing on certain unknown
conditions.

- Quote from Ipswitch support case [T2004121004L6] ---------
ERR 005 - Send message thread exception handled Step = 54555659
We have a defect for this that testing and development are working on. I do
not know how soon this will be fixed.
- End quote ---------

Again, is anybody else experiencing these errors on a regular base?

Marius

-----Original Message-----

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry

Sent: Thursday, January 27, 2005 1:00 PM

To: [email protected]

Subject: Re: [IMail Forum] Orphaned files in spool directory





>Since a few months, IMail keeps orphaning mails in the spool directory

>and

>sending mails to the postmaster:

>"Delivery Failure - Orphaned files in spool directory"

>

>This means that mails are dropped without the user being notified,

>involving the postmaster to take corrective actions.

An orphaned file occurs when IMail cannot deliver an E-mail, and it cannot

deliver the bounce either. For example, if I send an E-mail from

"[EMAIL PROTECTED]" to "[EMAIL PROTECTED]", how do you

expect me to get a bounce message? It can't happen, the way that SMTP works.

In fact, no mailserver can deliver such an E-mail.

>Who else has this problem?

>

>Today, I updated from 8.14HF1 to 8.15. I think it is definitely time to

>think over my loyality with this product...

There is no problem. It is just how SMTP works. If you still aren't

convinced, write a letter (not E-mail) with a fake address and fake return

address, and see if the post office delivers it to you.

-Scott

---

[snip]




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