Re: [IMail Forum] 550 not local host, but smtp authentication is enabled

Thu, 27 Jan 2005 20:32:33 -0800 

Hi,

The customer deleted the account in Outlook and recreated it, and is now problem-free. Go figure.

Thanks everyone for the input!

Michele

----- Original Message ----- From: "E. Shanbrom (Ipswitch)" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, January 27, 2005 1:34 PM
Subject: Re: [IMail Forum] 550 not local host, but smtp authentication is enabled


What is the response to the EHLO command after you get the banner...there
should be 2 AUTH lines listed as capabilities. If they are not there go to
the advanced tab of the SMTP service and uncheck the disable SMTP Auth
reporting. Bounce the service and try it again.

Eric S
----- Original Message ----- From: "Michele " <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, January 27, 2005 1:10 PM
Subject: Re: [IMail Forum] 550 not local host, but smtp authentication is
enabled


Hi,

She sees:

220 hagrid.e-postoffice.net (IMail 8.14 71028-6) NT-ESMTP Server X1

Which is our mail server, so it doesn't look like a block.

Any thoughts?

Michele

---------- Original Message ----------------------------------
From: "E. Shanbrom \(Ipswitch\)" <[EMAIL PROTECTED]>
Reply-To: [email protected]
Date:  Tue, 25 Jan 2005 12:59:46 -0500

>what does she see as the banner of the telnet session to port 25?
>
>Eric S
>----- Original Message ----- >From: "Travis Rabe" <[EMAIL PROTECTED]>
>To: <[email protected]>
>Sent: Tuesday, January 25, 2005 12:47 PM
>Subject: RE: [IMail Forum] 550 not local host, but smtp authentication >is
>enabled
>
>
>I completely disagree. If they are filtering this, then their mail
server 
>will respond with that message - plain and simple.
>
>Travis
>
>> -----Original Message-----
>> From: [EMAIL PROTECTED] [mailto:IMail_Forum-
>> [EMAIL PROTECTED] On Behalf Of Dan Barker
>> Sent: Tuesday, January 25, 2005 9:27 AM
>> To: [email protected]
>> Subject: RE: [IMail Forum] 550 not local host, but smtp authentication
is 
>> enabled
>>
>> 550 message is from a mailserver, not a firewall. This isn't a filter
>> issue.
>>
>> Dan
>>
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] Behalf Of Duane Hill
>> Sent: Tuesday, January 25, 2005 11:24 AM
>> To: Michele Cuttitta
>> Subject: Re: [IMail Forum] 550 not local host, but smtp authentication
>> is enabled
>>
>>
>>
>>   RoadRunner I believe is filtering port 25. On a differant server we
have
>> here, I had to enable
>> a second SMTP listener on a differant port to make it work.
>>
>> When port 25 is filtered, it doesn't matter if you SMTP auth or not.
>>
>> On Tuesday, January 25, 2005 at 4:08:21 PM, [EMAIL PROTECTED]
>> confabulated:
>>
>> > Hi,
>> >
>> > We have a customer who is connecting to our IMail server via >> > Outlook
>> 2003, and I have
>> > verified that SMTP authentication is checked, but she is still
getting 
>> the 550 not local
>> > host, not a gateway  error. She says it has been happening for a few
>> days
>> now and her ISP is
>> > roadrunner in NY.
>> >
>> > Any thoughts?
>> >
>> > Thanks,
>> >
>> > Michele
>>
>> -----
>>
>> Duane Hill
>> Sr E-Mail Administrator
>> http://www.yournetplus.com
>>
>>
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>>
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>
>
>
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