> Yes, I had checked for that as well. I finally went back to the > customer and had him ~double~ check > that he wasn't checking the account (that had been forwarded) directly in > his email client......guess > what?....he had an account that he thought he had deleted that was checking > it directly....... :-[. > Problem solved........Thanks for the help!
So, the help desk log looks something like this: Reported problem: User complains e-mails are being forwarded. Response: Review all locations for old files. Talk to user. User had mail client still connecting and retrieving. Cause: User's computer affected by PEBKAC virus. Resolution: Replace user. John Tolmachoff Engineer/Consultant/Owner eServices For You To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
