I have had a similar problem a while ago and tracked it down to outlook users sending mail as Rich text.
Once this was set to HTML or plain text, problem solved. Tom Cross Director CrossCountry Distributing Pty Ltd 61-2-9773-3997 0418-295-336 [EMAIL PROTECTED] This email may be confidential and/or privileged. Only the intended recipient may access or use it. If you are not the intended recipient, please delete this email and notify us promptly. We use virus scanning software but exclude all liability for viruses or similar in any attachment. Please acknowledge or reply to this email promptly. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson Sent: Tuesday, 22 February 2005 03:45 To: [email protected] Subject: [IMail Forum] Blank Email in Outlook 2003 I emailed awhile ago on this issue and didn't get a response, figured that I either have a one of a kind problem or I wasn't clear in my message. Anyway, I have a staff member using Outlook 2003 (IMAP) and they are not able to see the body of the email on certain messages. If they login to the web-interface they are able to view just fine. As far as I have been able to tell, it is a encoding related issue as the message is viewable if I change the encoding setting in Oulook. Problem is, this answer is not good enough for one of our VPs. He does not think this is acceptable. Any ideas? Most of the messages he receives are viewable just fine. I have not been able to track down a common trait of the senders. One was using exchange the other Lotus Notes. Neil Olson IT Department Grand View College Des Moines, Iowa --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
