Hi all,
My IMail 7.1 server is experiencing a recurring denial-of-service or failure situation. After watching the server for two weeks now, a couple of symptoms have caught my eye:
1.) IMail appears to be 'hanging' on a particular message, indicated by a '~' GSE or SMD file in the queue which never goes away.
2.) A large number (hundreds) of GSE files. It appears that a number of client inboxes are full and that a preponderance of 'mailbox full' auto-replies from the postmaster to non-existent spam addresses or spoofed virus source addresses is racking up lots of bogus outbound mail which cannot be delivered. Of course, this might not be a cause, but instead an effect of the server hanging up.
3.) Deleting the GSE and '~' files while restarting the SMTP service appears to fix the problem, but only temporarily. In another few days, the server will be hung up again.
What is odd is that the SMTP service appears to be completely log-jammed by this situation, rather than attempting delivering of new mail before dumping failed deliveries to the queue for retrying. Everything is going straight to the queue.
Any ideas?
Thank you very much!
ps. I am using IMail 7.1, Declude Anti-Spam and Declude Anti-Virus, with F-Prot. I did recently install another general-purpose McAfee virus scanner and then removed it when these troubles started, thinking that the scanner might be quarantining files while Declude/F-Prot was analyzing them. But then, the troubles never completely went away.
Dave
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David M. Delbridge Circa 3000 ColdFusion Hosting http://www.circa3k.com 866-CIRCA3K (247-2235) Outside U.S: +1.775-832-2445
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