> At 06:52 PM 3/17/2005, you wrote:
> > > At 06:04 PM 3/17/2005, you wrote:
> > > > > I have a customer who swears we have our reverse DNS set up 
> > > > > wrong.....at dnsstuff.com we pass every test...except the DNS 
> > > > > timing test.  If you put our customers domain (aclc.org) into 
> > > > > the box and select PTR it says our DNS server reports
> > > > > no PTR records (even though it is authoritive for our
> > > subnets).  Many
> > > > > domains I put in this test fail (even very well known 
> ones). We 
> > > > > pass every other test on there with RDNS reporting 
> correctly.  
> > > > > only one domain is reporting they can't get email from our 
> > > > > server
> > > > > and that domain is dibu.com .   Can anyone help with this?
> > > > > Thanks...Gary
> > > >
> > > >Not sure what you are asking.  Are clients from dibu.com using 
> > > >comsec.net to send there email? 
> > > >http://www.dnsstuff.com/tools/ptr.ch?ip=dibu.com reports 
> that there 
> > > >isn't any ptr records for dibu.com. If dibu.com is one of
> > > your hosted
> > > >email domains then I would think they too would need 
> there ptr/sfp 
> > > >records established.  AOL will no longer accept mail to 
> them from 
> > > >servers without a valid ptr record.
> > >
> > > No, our customers are aclc.org.  They are having problems 
> sending to 
> > > dibu.com .
> >
> >Anything in your logs?  Any bounced messages from dibu.com?
> 
> Only this:
> 
> Delivery failed 20 attempts: [EMAIL PROTECTED]
> 
> SMTP connection faile
> 
> I think there  may be something wrong with the DNS Timing Test at 
> dnsstuff.com... we pass every test...except the
> DNS timing PTR test.  It looks like your domain fails as well 
> (jaray.net).  dibu.com is using an IMail server and I believe 
> the Norton/Symantec anti spam,,,,,this may be the problem.

Well looking here:
http://www.dnsstuff.com/tools/dnstime.ch?name=jaray.net&type=A shows that
folks shouldn't have any problem at all connecting to any of our services.

Record is: 


Domain Type Class TTL Answer jaray.net. A IN 3600 64.66.96.66 

Looking up at ns1.famhost.com.... Reports 1 A record(s). 88ms.
Looking up at ns2.famhost.com.... Reports 1 A record(s). 87ms.


Average of all 2 nameservers: 87ms (plus 5251ms overhead).

Score: B+

Of course one could try a trace route to dibu.com to see where the
connection fails.

~Rick

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