NetSol is/was having intermittent name server outages

http://isc.sans.org/diary.php?date=2005-04-22

Rick Davidson
National Systems Manager
North American Title Group

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----- Original Message ----- From: <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Saturday, April 23, 2005 10:33 AM
Subject: Re: [IMail Forum] problems getting to AOL, netsol DNS



Still not sure why only the domains that have netsol DNS's aren't getting through to AOL - they are coming off of the same IMAIL server - that log entry was all I could find.

Also I guess I should've been more specific - that reject was after 20
delivery attempts.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Len Conrad
Sent: Saturday, April 23, 2005 9:35 AM
To: [email protected]
Subject: [SPAM]Re: [IMail Forum] problems getting to AOL, netsol DNS


04:22 23:00 SMTP-(04181815) 421 SERVICE NOT AVAILABLE, TEMPORARY DNS
FAILURE

This typically means a DNS query timed out (no response), no definitive DNS
response, so no definitive (5xx) SMTP reject is issued.  An SMTP 4xx is
issued, telling the sending MTA to retry the msg later (when the DNS
response might become definitive).

The other (definitive) DNS response are:

1) positive (record exists)

2) negative (record not exists)

04:22 23:00 SMTP-(04181815) SMTP_DELIV_FAILED
04:22 23:00 SMTP-(04181815) >QUIT
04:22 23:00 SMTP-(04181815) 221 SERVICE CLOSING CHANNEL
04:22 23:00 SMTP-(04181815) Creating message from Postmaster

There should be no msg from postmaster generated in response to a 4xx reject (what a disaster that would be).

The correct behavior is that the rejected MTA (quietly) re-queues the msg
aka defers delivery.

Len

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