This problem presents itself in both virtual and standard hosts. In my case, ChicagoNetTech, we are using the full e-mail address as the client UN.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of CyberSharks.Net Support Team Sent: Thursday, April 28, 2005 11:07 To: [email protected] Subject: X-IMail-SPAM-Connection -SPF-None RE: [IMail Forum] Diffeerent Unable to SEND problem... Is his domain setup as a virtual host or a standard host? If it is virtual his email client UN should be his full email address� Justin Dixon, CCNA CyberSharks.Net, Inc. http://www.cybersharks.net � � ________________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Horne Sent: Thursday, April 28, 2005 11:36 AM To: [email protected] Subject: RE: [IMail Forum] Diffeerent Unable to SEND problem... I just had a user, also on a mac, contact me with errors sending.� Here is his log lines from a failed send: � SMTPD (f90f019900001884) [172.20.5.2] connect 66.26.141.24 port 49420 SMTPD (f90f019900001884) [66.26.141.24] EHLO [192.168.1.101] SMTPD (f90f019900001884) [66.26.141.24] AUTH SMTPD (f90f019900001884) [66.26.141.24] AUTH SMTPD (f90f019900001884) FAILED authentication [EMAIL PROTECTED] SMTPD (f90f019900001884) [66.26.141.24] RSET SMTPD (f90f019900001884) [66.26.141.24] MAIL FROM:<[EMAIL PROTECTED]> SMTPD (f90f019900001884) [66.26.141.24] RCPT TO:<[EMAIL PROTECTED]> SMTPD (f90f019900001884) [x] looking up earthlink.net in HOSTS SMTPD (f90f019900001884) [66.26.141.24] ERR mail.taisweb.net invalid user <[EMAIL PROTECTED] SMTPD (f90f019900001884) [66.26.141.24] QUIT � His account is [EMAIL PROTECTED], but it is trying to auth him as [EMAIL PROTECTED], which is my OHN.�� I am trying to contact him now to check out his settings, but he's been working fine up until now, so I assume (I know) that he is still set up the same as he ever was. � ________________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Comerford Sent: Thursday, April 28, 2005 10:39 AM To: [email protected] Subject: RE: [IMail Forum] Diffeerent Unable to SEND problem... Update on this... resetting password did not fix the problem.� Two users using Mac OS9 and Entourage 2001 the other user using mac with outlook express...� All accounts can be accesses via web-mail, so it must be a mail client issue. ________________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Comerford Sent: Thursday, April 28, 2005 10:15 AM To: [email protected] Subject: [IMail Forum] Diffeerent Unable to SEND problem... I have had three separate users on three separate virtual domains having trouble sending mail.�� They all use Macs and are all getting "Error 5500 The server did not understand the request" - resetting their password seems to solve the issue. � Never had this problem before 8.2, may or may not be related.� Anyone else seeing this? � To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
