Eric, Your suggestions and the link you supplied worked like a charm.
You definitely have to do BOTH steps. First, go to http://support.ipswitch.com/kb/IM-20041025-DM04.htm and follow the instructions EXACTLY! For the benefit of anyone else who might run into this problem in the future, here's my step-by-step replay . . . NOTE: DID NOT HAVE TO CHANGE THE LDAP PORT NUMBER - STILL ON 389 1. CLOSE CONTROL PANEL and STOP all IMAIL SERVICES. 2. Make a BACKUP of the IMail section of the registry. 3. Make any edits to the Imail portion of the registry for the HOSTS. (In this case, the machine domain had been renamed and someone had created a SECOND primary domain using the same IP address as the old domain instead of renaming it in the registry. There were also several keys missing and those were COPIED from the old primary domain before it was deleted. After making a SECOND backup of the IMail registry to a NEW filename, I deleted to old primary domain and verified all of the work and domain keys.) 4. RESTART all the IMAIL SERVICES 5. Open the Imail control panel and verify that the incorrect data is gone and the correct data is there. 6. Delete the: <imailroot>\OpenLDAP\Bin\slapd.conf (file only) 7. Delete: <imailroot>\OpenLDAP\Bin\Openldap-data (entire contents of directory, but not directory) 8. Drill down to LDAP service in Imail Control Panel. 9. Click on INIT LDAP and acknowledge message that all data will be erased. 10. Click YES to warning message that LDAP must be started to complete the command. The server may be old and the operating system may be NT 4.0 with SP6A, but the rebuild process only took about 20 minutes after that. The complete time to do this, with the registry edits and repairs was about 2 hours and took lots of patience and double checking all of my work and the keys. Incidently, I now have a backup of the valid IMail section of the registry - just in case someone else corrupts it again in the future. Thanks again for your assistance. Bruce Barnes -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Eric Shanbrom [Ipswitch] Sent: Saturday, April 30, 2005 20:07 To: [email protected] Subject: Re: [IMail Forum] IMail 8.2 on Windows NT Server IN a nutshell, delete the <imailroot>\OpenLDAP\Bin\slapd.conf and the contents of <imailroot>\OpenLDAP\Bin\Openldap-data. Then go to the LDAP Service in IMail and click until You'll get 2 pop-ups. 1st saying you will re-write all the LDAP data and 2nd you need to start the service. Do not go off this property sheet until this completes (can take a while). Let me know if this works it should Eric S ----- Original Message ----- From: "Bruce Barnes" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Saturday, April 30, 2005 8:00 PM Subject: RE: X-IMail--SPAM - VER - RDNS - SPF--None Re: [IMail Forum] IMail 8.2 on Windows NT Server > To re-initialize LDAP requires LDAP to be running and, when you do that, > it > hangs the Imail control panel and the CPU utilization jumps to 100%. > > About 20 minutes later it releases, LDAP still won't start on it's own and > the NT Event log is filled with errors that state: "The IMail LDAP Service > terminated with service-specific error 19" > > When I search for LDAP errors in the Ipswitch site, it states: > ============================================================== > Question/Problem: I recently upgraded to version 8.1 of the IMail software > and I lost all of my LDAP data. It doesn't show up in IMail Administrator, > and when I try to connect to the port I had previously configured IMail's > LDAP service to listen on, I can't connect. I am running IMail on a Domain > Controller in my Active Directory system. (There is an error in Event > viewer, terminated with specific error 16.) > > Answer/Solution: With the addition of the OpenLDAP server, it is necessary > to manually change the port this new LDAP server uses and to convert your > old IMail LDAP information to the new OpenLDAP format. To do this, follow > these steps: > > 1.) In IMail Administrator, select the LDAP service and change the port to > the port previously used by the LDAP server in your earlier version of > IMail. Click Apply and restart the LDAP service. > 2.) Open a command prompt and navigate to the IMail directory. > 3.) Type 'ldaper /CONVERT /Y' (no quotes). > > Note -- Depending on the amount of LDAP data to be converted, this process > may take some time. DO NOT terminate the ldaper.exe application during > this > process. > ============================================================== > > Done this - takes about 30 minutes, and LDAP still won't start. > > However, our LDAP port was, on the old version, the same as it is on this > one, 389, and the above instructions recommend changing it. > > Doing a Google Search for LDAP NT ERROR 19 returns hundreds of results > that > are mostly worthless. > > Doing a search of well known ports, LDAP should be on 389 TCP/UDP > > Anyone have any other suggestions? > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Bill Landry > Sent: Saturday, April 30, 2005 17:55 > To: [email protected] > Subject: X-IMail--SPAM - VER - RDNS - SPF--None Re: [IMail Forum] IMail > 8.2 on Windows NT Server > > > Try reinitializing LDAP and then see if it starts. > > Bill > ----- Original Message ----- > From: "Bruce Barnes" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Saturday, April 30, 2005 3:15 PM > Subject: Re: [IMail Forum] IMail 8.2 on Windows NT Server > > >>I just upgraded an NT 4.0 SP6a box to 8.2 and no Queue errors, but the >>LDAP >> refuses to start. >> >> No other problems. I can live without the LDAP for a week or two if I >> have >> to. >> >> Bruce >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] Behalf Of Tripp Allen >> Sent: Saturday, April 30, 2005 15:59 >> To: [email protected] >> Subject: Re: [IMail Forum] IMail >> 8.2 on Windows NT Server >> >> >> Are you getting any error messages from the queue manager? >> >> Tripp >> >> ----- Original Message ----- >> From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> >> To: <[email protected]> >> Sent: Saturday, April 30, 2005 12:02 PM >> Subject: RE: [IMail Forum] IMail 8.2 on Windows NT Server >> >> >>> i've been running fine on an nt4 box for years...until 8.20!! now my >>> queue >>> manager won't start! >>> >>> -----Original Message----- >>> From: Dan Barker <[EMAIL PROTECTED]> >>> Sent: Apr 30, 2005 10:42 AM >>> To: [email protected] >>> Subject: RE: [IMail Forum] IMail 8.2 on Windows NT Server >>> >>> NT 3.51, 4, 5, or 5.1? >>> >>> Dan >>> >>> btw, I've tried all (works fine) but 3.51 and 5.1 >>> >>> -----Original Message----- >>> From: [EMAIL PROTECTED] >>> [mailto:[EMAIL PROTECTED] Behalf Of Bruce Barnes >>> Sent: Saturday, April 30, 2005 10:41 AM >>> To: [email protected] >>> Subject: [IMail Forum] IMail 8.2 on Windows NT Server >>> >>> >>> Is anyone running IMail 8.2 on a Windows NT server? If so, have you >>> encountered any problems? >>> >>> Yes, I know it's now obsolete, but I may have a new customer who has his >>> own >>> mail server and he's still running NT on everything. He's also running >>> IMail 8.0 and has an existing service agreement. >>> >>> Thanks in advance for any responses. >>> Bruce Barnes >>> >>> >>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>> List Archive: >>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >>> >>> >>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>> List Archive: >>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >>> >>> >>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>> List Archive: >>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >>> >> >> >> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> List Archive: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >> >> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> List Archive: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >> > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
