Here's the exact information we'll need. http://support.ipswitch.com/kb/IM-20040920-DM01.htm
Have a good one, Christian -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen Sent: Wednesday, June 01, 2005 10:31 AM To: [email protected] Subject: Re: [IMail Forum] QueueMgr "stopping" for 10 hours? There should be a couple of files in your spool directory, Q718033cf007a89c5.smd and D718033cf007a89c5.smd. Those files appear to be causing a problem in the queue manager. You should report this it Tech Support and give them those files. Tripp ----- Original Message ----- From: "Hirthe, Alexander" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, June 01, 2005 10:18 AM Subject: RE: [IMail Forum] QueueMgr "stopping" for 10 hours? Hello Eric, good Idea :) 05:31 16:15 SMTP-(718033cf007a89c5) processing C:\IMAIL\spool\Q718033cf007a89c5.SMD 05:31 16:15 SMTP-(718033cf007a89c5) [x] looking up xxxxxxx.de in HOSTS and MX 05:31 16:15 SMTP-(718033cf007a89c5) Info - DNS Cache full, deleting last item (xxxxxxxx.com) 05:31 16:15 SMTP-(718033cf007a89c5) Info - Adding xxxxxxx.de to DNS cache - TTL = 3599 05:31 16:15 SMTP-(718033cf007a89c5) [x] looking up xxxxxxxxxxx.com in HOSTS and MX 05:31 16:15 SMTP-(718033cf007a89c5) Info - DNS Cache full, deleting last item (xxxxxxxxxxxxx.de) 05:31 16:15 SMTP-(718033cf007a89c5) Info - Adding xxxxxxxxxxx.com to DNS cache - TTL = 300 05:31 16:15 SMTP-(718033cf007a89c5) ERR 005 - Send message thread exception handled Step = 56595a5b 05:31 16:15 SMTP-(718033cf007a89c5) ERR 005 - Fatal error - shutdown started and 05:31 17:49 SMTP-(718033cf007a89c5) ERR 005 - Send message thread exception handled Step = 56595a5b 05:31 17:49 SMTP-(718033cf007a89c5) ERR 005 - Fatal error - shutdown started Alex > -----Original Message----- > From: Eric Shanbrom [mailto:[EMAIL PROTECTED] > Sent: Wednesday, June 01, 2005 2:54 PM > To: [email protected] > Subject: Re: [IMail Forum] QueueMgr "stopping" for 10 hours? > > Did you see a "Processing" line in the log after the SMTPD > process wrote the > spool file? Logs will tell you a whole lot > > Eric S > ----- Original Message ----- > From: "Hirthe, Alexander" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Wednesday, June 01, 2005 2:56 AM > Subject: [IMail Forum] QueueMgr "stopping" for 10 hours? > > > > Hello, > > > > yesterday afternoon our Queue Manager stopped working, the > Service was > > "Stopping", for about 1,5 hours. I looked in the > Spooldirectory, found > > many > > mails, searched for the error, killed the Queue Manager > Process, restarted > > it and everything was working again. > > > > Some hours later (half an hour after leaving the company > :-/ the Queue > > Manager stopped working again until I killed it this morning. > > > > first: why does the Queue Manager go to "stopping" mode and > why couldn't > > it > > stop? > > > > and: > > > > I though the Imail Monitor should do the kill & restart for me? > > > > (I got this Mail now, after the Queue Manager is working again: > > QUEUEMGR DOWN > > Service not running > > Restart failed > > > > We are using Imail 8.15HF2 with Declude AV & Junkmail on a > Windows 2003 > > Server with SP1. > > The Mails all went to the Spool directory so the SMTP Part > worked, only > > the > > outgoing delivery stopped. > > > > Any Ideas? > > > > Alex > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
