Title: Help: Why this mail couldn't be sent to us?

Dear all

We use imail 8.20, recently one sender told us that they couldn't send mail to us, their error as following,

<orders@ourcompany.com>

    (reason: 403 4.7.0 TLS handshake failed.)

   ----- Transcript of session follows -----

<orders@ourcompany.com>... Deferred

Message could not be delivered for 3 days

Message will be deleted from queue

Reporting-MTA: dns; ss37.shared.server-system.net

Arrival-Date: Mon, 30 May 2005 19:16:04 -0700

Final-Recipient: RFC822; orders@ourcompany.com

Action: failed

Status: 4.4.7

Diagnostic-Code: SMTP; 403 4.7.0 TLS handshake failed.

Last-Attempt-Date: Thu, 2 Jun 2005 20:06:09 -0700

Return-Path: <agneta@engqvist.cn>

Received: from [220.249.14.38] ([220.249.14.38])

 (authenticated bits=0)

 by ss37.shared.server-system.net (8.12.11/8.12.11) with ESMTP id

j4V2FwsA025416

 for <orders@ourcompany.com>; Mon, 30 May 2005 19:16:04 -0700

User-Agent: Microsoft-Entourage/11.1.0.040913

Date: Tue, 31 May 2005 10:22:40 +0800

Subject: Artikeln om Tradex =?ISO-8859-1?B?5A==?=r med i dagens tidning,

 tisdag

From: Agneta Engqvist <agneta@engqvist.cn>

To: "ola.sjolin" <orders@ourcompany.com>

Message-ID: <BEC1EB70.2572%agneta@engqvist.cn>

Mime-version: 1.0

Content-type: text/plain;

 charset="ISO-8859-1"

Content-transfer-encoding: quoted-printable

In our mail log there are something like this.

SSL Layer(0000000000000000) SSL Failed to Load Certificate File

06:03 05:57 SSL Layer(0000000000cf3d38) SSL Accept Failed: Invalid State

06:03 05:57 SSL Layer(0000000000cf3d38) SSL Free Failed: Invalid State

06:03 05:57 SMTPD(80e2009800002316) [64.207.144.3] EHLO ss37.shared.server-system.net

06:03 05:57 SMTPD(80e2009800002316) [64.207.144.3] STARTTLS

06:03 05:57 SSL Layer(0000000000000000) SSL Failed to Load Certificate File

06:03 05:57 SSL Layer(0000000000c87520) SSL Accept Failed: Invalid State

06:03 05:57 SSL Layer(0000000000c87520) SSL Free Failed: Invalid State

Any help would be appreciated.

Jobs Zhao

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