Aaron,

I have had luck using CCleaner (google it) it is a nice free utility that
clears out some stuff that standard clearing procedures miss.  

Check to see if the user has installed any pop-up blockers - that has caused
me some headaches in the past.  Also I've had to disable/remove some
firewalls - ESPECIALLY McAffe to get web messaging to work.

Lastly see if you can get the user to add your web messaging site to the
trusted sites list, in case they have blocked stuff within IE.

Good luck

Marc



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of A. Clausen
Sent: Thursday, July 21, 2005 6:34 PM
To: IMail Mailing List
Subject: [IMail Forum] Yes Virginia, Another Web Messaging Login Problem

I know this gets trotted out every few months, but I have a problem with a
user who cannot log in to Web messaging in IE6 under Windows 98.  I've tried
it all, emptying cache, clearing out saved forms, everything.  I'm at wits
end.  I can log in to his account from Firefox and IE on my machines (Linux
and Win2k), so I'm stumped.  Is there are any other possible solutions out
there?

-- 
Aaron Clausen


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