--On February 7, 2006 5:17:29 PM -0500 Thomas Lohman <[EMAIL PROTECTED]>
wrote:
We've recently had a rash of folks using Treo 650 phones with
SnapperMail 2.3.2 installed to read their email via secure IMAP. On the
phone side, SnapperMail goes through some initial steps such as
Authenticating, Securing and then it gets to Authorizing. At this step,
it will hang for a few minutes or more and then eventually continue on
successfully. While it works, our users are wondering if there is any
fix to the long wait on initial connect.
We had this problem, and found that our tcp wrappers were sending ident
(rfc 931) queries. The intermediate server from which the IMAP requests
were coming dropped those packets rather than sending a TCP reset, which
caused long delays while the ident query timed out. The same thing
happens with some firewalls.
My recommendation would be to verify whether you are sending ident queries
from tcp wrappers, and if so, turn that off and see whether the problem
goes away.
Mark
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