I agree that the forwarding problems cause more aggrevation than it worths.
I already charge our customers who want Spam Protection. My feeling is that many People already pay for this by buying software, paying annual maintenance and they Pay a consultant/employee to manage and maintain the rules base. We also offer this As an outsourced service to clients who have their own mailservers. We are not Particularly cheap but our clients get to talk to us, request whitelists and We also offer intelligence as to why people get blocked. To that extent we are planning to offered tiered mail services. 1.Basic - allows forwarding, allows no spam protection accounts, etc. 2.Premimum - this will include antispam, antivirus, and much tighter TOS - including no forwarding without justification - customers will also know that should we OK a forwarding that it may be revoked at any time for the protection of the overall services. This will also be hosted on a separate server. 3.Private - Your own hosted server and rule-base. For MOST people there is absolutely not real reason to forward to another account off of our server. The only exception that comes to mind is "Blackberry" type forwarding. -Kevin -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andrew P. Kaplan Sent: Monday, March 24, 2008 11:32 AM To: IMGate Subject: [IMGate] forcing customers to purchase your S-P-A-M service I have two boxes one with minimal spam protection and a second with tighter filters. The first box is offered free of charge the second is available to paying customers. The problem is that many customers have redirect to say comcast.net and others on the free box. When they get spammed this Imagate box is blacklisted. Mail of course is delivered to my Imail box, but OTHER people that have redirects to comcast and others don't receive their email. I am considering forcing any domain on the free box that has a redirects to external mailserver to sign up for my paid spam service. Any comments on this would be appreciated. -- Andrew P. Kaplan www.cshore.com "Education is not the filling of a pail, but the lighting of a fire." W. B. Yeats
