RE: Help - TRFINDER.EXE will not run

[John Martoccio]

Title: Message

I have had this happen a few times to me, and what I do is this:

 

1) Stop SCSMFILTER

2) Run TLIST looking for Tr_Finder, TrashFinder threads still running and try to shut them down with STOP or KILL, (and finally KILL /F) commands.

3) Open Regedit goto:   HKLM\Software\AXE\Trash-Finder

           If you will see a $LOCK  key (folder).  I just delete that, and then I am able to re-run the Trashfinder again.

    Restart SCSMfilter....

 

    I have also been successful in just deleting the $LOCK key without doing the rest.... but I have no idea what that does with the current running sessions.

        If Randy has a better method, it might be best to check with him ! 

 

As always try at your own risk, I am not taking responsibility for anything that happens as a result of this information !

 

John Martoccio
Intelligent Solutions (a computer VAR)
Fox Lake, IL, USA
[EMAIL PROTECTED]

 

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Gilbert
Sent: Saturday, June 19, 2004 5:57 PM
To: imsusers@rockliffe.com
Subject: RE: Help - TRFINDER.EXE will not run

Hello,

 

OK, Everyone can stand down now.  :-)

 

I seem to have solved the problem.

 

I did a chkdsk c: /f and it found nothing.

I replaced every Trashfinder file and still had the problem.

 

I did a total uninstall of Trashfinder (renamed the registry entries)

Reinstalled with all new files from the original zip.

Copied the files from a Filter_Data backup I had made back into  Filter_Data.

Bingo it started working again.

 

It seems to me that something in the registry got "bunged" up.

 

From now on if the server case just gets dusty I will do a total re-install of Trashfinder  first thing and see if that fixes it before I do anything else.

 

Mike

---

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Gilbert
Sent: Saturday, June 19, 2004 1:00 PM
To: imsusers@rockliffe.com
Subject: Help - TRFINDER.EXE will not run

Hello,

 

Well TRFINDER.EXE runs but does not present a user interface.  I can see it in the list of processes in task manager.

 

It is taking sometimes 10 minutes for Trash_fi.exe to pass the mail out of prein (time-out?).  I see many instances of Trash_fi.exe in processes in task manager.  They eventually process the email to the trash folder. Up until yesterday it processed them almost immediately

 

Trash_fi.exe/tfviewer.exe is not deleting SPAM.  If I do "Analyze Spam" in viewer it shows items that are marked permanent and delete.  I can delete them from tfviewer.exe or manually.  I am having to manually delete spam from spam engines I have not seen in months.

 

From the spam.log:

Sat Jun 19 12:45:13 2004 c:\emwacs\MAIL\prein\B0000447238.MSG trashed, filter xanax detected in headder
Sat Jun 19 12:45:13 2004 Plugin C:\Emwacs\mfilter\Trash_Fi.exe Timed out & terminated.
Sat Jun 19 12:45:14 2004 Plugin C:\Emwacs\mfilter\Trash_Fi.exe Timed out & terminated.

 

I do not know of anything I have changed except for adding in ip's and domains as usual.

I have rebooted.

I have tried going back to the previous version of trashfinder. Stopped everything, copied the old version back in there and restarted services.

I cannot get into TRFINDER.EXE to change any settings in there.

I am running TrashfinderPro 1.01

Nothing is unsual in the event viewer.

 

Any Ideas would be appreciated.

 

Mike Gilbert